Potbelly

I love Potbelly's, great sandwiches/ subs that don't break the bank,, although they have gone up a lot since I last ate at Porbelly's. I always get The Wreck, which use to be $6, today I paid $9. I guess every has gone up, post-Covid. Still, I great sub. Friendly and Busy staff. Many call in and delivery orders at 11:30 am. Very clean. I'll be Back

Every time I go into this location the staff is wonderful. Terrell, the GM, is so wonderful. He definitely should be the one in charge of running the restaurant. He is such a vibe every time I see him. Onita is a just as awesome. She is a strong woman. She recently has gone through something tragic, but she still comes to work with her amazing attitude and determination. She is always a pleasure to be served by. Lastly is Olivia. She is so sweet and works really hard. I always see her taking care of customers and doing catering orders at the same time. Everyone mentioned has beautiful energy and I enjoy myself every Tuesday when I go in. Thank you guys for always making my experience amazing. Once again, I stopped in this location and Onita, Olivia, Terrell, and two other gentlemen were h

She was just looking at me when I told her what toppings I wanted, then she said “you want everything except peppers and mustard?”I said no I don’t want oil neither when I opened the sandwich at home it was drenched in oil when I specifically asked for no oil because I get nauseous when I did oil in the past. They should put the toppings one by one as you say them, but this potbelly specifically wants to do toppings from memory, which baffles me

Potbelly has gone down the drain and I hope it’s JUST this location or else I’m done with them forever 😢 . I used to love potbelly!!! But every time I stop into this location, I’m disappointed. This time I told the woman so many times how I wanted my sub, first I listed everything out one by one. She says oh, you want everything? I said almost everything but absolutely no sauces. Then I listed what I wanted, again. She smiles and laughs and says ok. I get home to enjoy my sub and there is mustard and some other sauce completely drenching it!!!! It was so nasty like why would anyone want a ton of mustard on a chicken and cheddar sub?! I just don’t understand! Please please please - pay attention to your customers requests!!! This is why we come into the store! It’s totally disrespectful t

Onita has such a disgusting attitude - makes you lose your appetite. Yelled at us for asking her to change her gloves for an allergy. Told her manager about this unacceptable behavior for making a reasonable request, but no avail.