Potbelly

I ordered a sandwich online and picked it up. It has stuff that I don’t like and that I’m allergic to…. I found peppers And slices of celery?!?!!!?? Also, the avocado looks old very disappointed because usually they’re really good

First time at this location. After we ordered, we went to use the restroom. It had clearly not been cleaned in quite some time. The toilets were filthy as well as the counters and floors. Went back out to fill up our beverages atand the side of the machine was crusty. None of the tables were clean either. One upside is friendly staff who wiped the table after I asked so we could sit down. My daughter went to eat her sandwich, and there was something brown in it that no one could identify. After seeing the lack of cleanliness inside the restaurant, paired with the mystery substance on my daughter’s sandwich; my family didn’t want to eat there. We left and ended up tossing our food. We won’t be back.

I would like to share a review based on my recent experience at the Potbelly location in Maple Grove. The sandwiches were excellent, and the atmosphere was warm and welcoming. However, I am writing primarily to recognize an outstanding employee named Connor, who I believe may be one of the managers. On Sunday, December 21st, I stopped by this location to order sandwiches for my husband and myself. While placing my order, I informed the staff member assisting me that I have a sesame allergy. The employee immediately involved Connor, who took the time to carefully explain which breads and menu items contained sesame. I truly appreciated his attentiveness and professionalism. Afterward, while my order was being prepared, Connor returned to ask about the severity of my allergy. When I explai

I am a vegetarian and had asked the sandwich expert to change gloves as to not have cross contamination. She was more than understanding! She not only changed her gloves, but cleaned her work station and washed her hands! I was so grateful! I highly recommend THIS potbelly’s!! Great establishment and customer service!

The Veggie Melt was strong with the Force—mushrooms, provolone, and a toasty crunch worthy of a council seat. I added lettuce, tomatoes, and hot peppers... perhaps too hot. 🔥 Even Master Yoda would've needed a cold brew after those. Fresh toppings, loads of vegetarian options, and a sandwich game that’s well trained. Bonus points for the mighty Zapp’s chips and the customizable “Works” feature. 🛸 A fine choice for vegetarians, flavor adventurers, and sandwich Padawans alike.