Potbelly

Glen Allen, VA · Sandwich shop

Rating
4.2/5
★★★★☆ 4.2
Reviews
20
Rank in Glen Allen
#88
of 175 restaurants
City Percentile
40%
rating percentile
Address
Potbelly, 10921 W Broad St, Glen Allen, VA 23060
Phone
(804) 747-1782
Website
www.potbelly.com/?olonwp=JjBtp_vMLk25gkYh_bnoiQ
Status
Closed · Opens 10 AM Sat

Potbelly is a restaurant located in Glen Allen, VA. It is one of 175 restaurants listed in Glen Allen. Its 4.2-star rating matches the Glen Allen city average of 4.2 stars. There are 10 photos associated with this location.

About Potbelly

Ditch the sad desk lunch and treat yourself to a delicious sandwich near Short Pump Town Center! Located on W Broad Street, just a short walk from the Innsbrook Office Park, Potbelly Sandwich Works is your go-to lunch spot in Henrico County. Step... More

Hours

Friday10 AM–8 PM

Customer Reviews

★★★★★ 5.0 Parker Stahr · Feb 2026

Came in here during a rush. Erin took my order and made me the best tuna fish sandwich I’ve had in my life. I will no longer be a regular at Jersey Mikes. Potbelly is the way. Erin had the whole line under control and handled everything immaculately. I don’t want anyone else making my sandwich. I have been to other sandwich shops and saw rats, however, this place is super clean thanks to Erin’s amazing work

★☆☆☆☆ 1.0 Anthony Hayden · Sep 2025

Ordered a “big” size prime rib steak. Barely any meat. Barely any cheese. I added caramelized onions, they used raw onions. The meat and cheese doesn’t even cover the sandwich, and the heap of raw onions is disgusting. Basically a raw onion sandwich with a bit of meat and cheese. Charging $15 for this heap of garbage should be criminal- and forcing me to go back to the store for a refund(because this was a pick up order) is just a shady business practice. Additionally, they charged $4.59 for chips and a drink (absurd) and they didn’t even have the chips when I got there. It’s been a few years since we went here, and now I remember why.

★☆☆☆☆ 1.0 RONDA ARMSTRONG · Apr 2025

Potbelly Sandwich Shop – Disappointing First Visit I leave reviews because I rely on them when I’m in unfamiliar areas, and I enjoy supporting local spots I haven’t tried before. Potbelly was one of those places. While staying at a nearby hotel, I decided to stop in for a Mediterranean sandwich with hummus—something I’d looked forward to trying. I was greeted politely by a female cashier and followed the signs to the ordering area. After a short wait, she called someone over to take my order. The young man who arrived seemed disengaged and didn’t greet me. When he asked a question I couldn’t understand, I had to ask him to repeat it—it was about the sandwich size. Since it was my first time there, I asked if he could show me. He held one up, I said that was fine, and asked if it could be

★★★★★ 5.0 Lin Brann · Oct 2024

Very unique fast food sandwich shop and more. Friendly service, great delicious subs, soup and salad, and yummy milkshakes. Good sandwich selections. I normally don’t like sandwich, but daughter loves this place. Now I am convinced.

★★☆☆☆ 2.0 Christopher Mehler · Jan 2026

Food was good. But gloves weren't worn by employees and nobody had their hair covered. No hats or hair nets anything. Last time I checked that is mandated by law for contamination purposes.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Sandwich shopBeverage distributorCatererDeliLunch restaurantRestaurant supply store

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This listing is informational. Contact the business directly to verify credentials, services, and availability.