Potbelly

Sweet Lou, Young Chris, Manager 2 Collin were amazing! Food was fantastic! 1st time there and gave me a free Drink from the fountain. Very comfortable place and DEFINITELY WILL BE BACK!

We were in the potbelly on Michigan Ave in Dearborn and have never had the worst service than we had today. The employees were more concerned about having a private conversation than helping the customers. I know that it was a private conversation because I could hear what they were saying.we also ordered soup and it was cold. When I called the store directly the woman sounded like she didn't care and when I was don't her only comment was is that all. Very disappointing visit and transaction.

My first visit to Potbelly’s in Dearborn was disappointing — the food was poorly made and not enjoyable. However, I decided to give them a second chance, and I’m glad I did. The food was fresh, made exactly how I asked, and absolutely delicious. The customer service was also excellent. I’ll definitely be returning!

Usually this location is on point. The last couple of times I’ve ordered this was not the case. There is no way my BLTA should have one tiny piece of avocado on it. This has happened at least the last 2 times I’ve ordered and that’s a big reason I order the sandwich. Very disappointing.

Very horrible experience 0/10. I ordered food through DoorDash and received the wrong thing. I called to get the situation handled and was hung up in my face by management. Very horrible customer service.