Potbelly

Charlotte, NC · Sandwich shop

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Charlotte
#916
of 2166 restaurants
City Percentile
32%
rating percentile
Address
Potbelly, 11611 N Community House Rd A, Charlotte, NC 28277
Phone
(980) 272-9586
Website
www.potbelly.com/?olonwp=JjBtp_vMLk25gkYh_bnoiQ
Status
Closed · Opens 11 AM

Potbelly is a restaurant located in Charlotte, NC. It is one of 2,166 restaurants listed in Charlotte. Its 3.9-star rating is slightly below the Charlotte city average of 4.2 stars. There are 10 photos associated with this location.

About Potbelly

Ditch the sad desk lunch and treat yourself to a delicious sandwich near Ballantyne Corporate Park! Located in Ballantyne, just a short walk from the Ballantyne Village, Potbelly Sandwich Shop is your go-to lunch spot in south Charlotte. Step inside... More

Hours

Saturday11 AM–5 PM

Customer Reviews

★★★★★ 5.0 Anish Thakkar (Doc Thakkar) · Mar 2025

Great shop, friendly service and the quality sandwich you’d expect from potbelly’s. I love the chicken cheddar, and I load it up with hot peppers (Chicago style giardiniera), onions, tomato’s, lettuce, and mayo on multigrain. Would recommend - great spot for lunch or otherwise!

★★★★★ 5.0 Justin Lammers · Apr 2019

Potbelly's is my favorite sandwich shop right now. Everything is so fresh and it is so much better than JJ or Subway or anywhere else. Fresh ingredients, fresh desserts and the staff is very friendly. I have finally started using the app the last 5 times I've been there and have already received a free cookie and sandwich. Great place for lunch!!

★☆☆☆☆ 1.0 Honest Review · Sep 2025

Super loud music from a speaker sitting on top of some machine. More then just the loud , it was vulgar explicit song, I really didn’t appreciate that with my 11 and my wife. Couldn’t hear or place an order. Bad customer service. Place was dirty, a Mat by the fountain machine was rolled, trip hazard. Horrible experience.

★★★★★ 5.0 Jeffrey Cohen · Nov 2025

Great experience and food is always as expected. There was an issue on the app and my order wasn’t received. The manager took care of the issue quickly and was extremely courteous.

★★★★☆ 4.0 Asian Adventures · Oct 2022

Nothing wrong with the food. Maybe a bit more than I would like to spend, but the quality is quite nice for a fast casual sandwich shop. My wife and I had the steakhouse beef, wife went skinny and I went original. Unlike one of the previous reviews I saw for this restaurant, the skinny was half the size of the original, not the same size. I had the spicy peppers on mine, and they are fairly spicy. Spicer than anything I've had from other sub shops. Kudos for that. The chip brand they use, Zapps, is ok. Not great and wouldn't search it out if I was craving some kettle chips, but there spicy chips were more spicy than most brands. Kind of confused by this place to be honest. Nothing to write home about, probably won't be back for quite a long time, but it's a pretty good sandwich. Anyway, ta

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Sandwich shopBeverage distributorCatererDeliFast food restaurantLunch restaurantRestaurant supply store

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This listing is informational. Contact the business directly to verify credentials, services, and availability.