Potbelly

This place is amazing, has old school ceilings like in NYC, may not taste like a hoagie from NYC, yet they are pretty good! It is a tad expensive for a 1/2 sub/small chips/drink for like $12, yet it was good. Would recommend giving it a try.

My mother and I visited this Potbelly’s around 7:00 PM on December 27th. As we walked in, there appeared to be only one employee working, a male with brunette hair. He looked directly at us and did not greet us. We said hello first, and instead of responding, he looked at us and turned back around. The interaction felt very dismissive and unwelcoming. I don’t want to pull the race card because I’m not sure if that’s why. I’m not sure if it was simply a bad attitude or something else, but the lack of basic customer acknowledgment made us uncomfortable enough that we decided to leave without ordering. Customer service goes a long way, and unfortunately this experience did not meet expectations.

Food: 4/5 (Great!) Service: 5/5 (Customer service with a smile) Atmosphere: 5/5 (very clean!) Potbelly Sandwich Shop is a sandwich restaurant chain that does not disappoint. This particular store is located in Blaine, Minnesota. Great quality sandwiches are made here! The food was fantastic. I enjoyed the chili, sandwich, and appreciate the fresh additions to the sandwich. Very delicious! The service was awesome! Customer service goes far, especially when the customer service is added with a smile. I appreciate the help with the menu and the kind staff. The atmosphere was clean and inviting! When customers are done eating, the staff cleaned the tables in a timely manner to serve the next customers. I love the decor; the small things added to the neat environment of the store. Very imp

Sooo where do I start? I wanted to go to this store so bad being from out of town and working across the street for a week. Since our trip is ending I asked the team to walk over with me to see what it was about and order. I was raving about how big and nice the store was and so being from out of town I took these below pictures of the menu and of a wall which I thought was really cool. A man hollered from over the counter at me about why I was taking pictures ( can I help you with anything?). I explained that it was a simple review for Google and that it was my first time inside a PotBelly so I was taking photo of the menu, to which he responded " that is not the menu!!" ( the cool wall) I asked is there a problem with me taking a picture of this wall? He responded just wondering. There w

Some of the Prime Rib sandwich meat was unchewable, when you pay that much for a sandwich you should be able to eat it completely. And an FYI for the restaurant itself, make sure your rodent traps aren't the first thing a customer sees when walking into your establishment!