Popeyes Louisiana Kitchen

Today I was craving that juicy bone in chicken. I ordered a 4 piece and asked for 2 legs and 2 thighs. When I got it home, it was the traditional 4 piece..leg, wing, thigh and breast. This is the second time I came through and didn't get what I asked for. Biscuits dont have that buttery taste like they should. Won't be back.

Lobby says open until 10 and they closed the lobby early. Sign on drive thru window says contact management when this happens but the number provided was removed.

Walk in to order employees chilling in the kitchen on their phone. Finally get someone to order…get this it’s 11:00 and hr after opening. Their chicken is frozen solid. Horrible wait staff and u shouldn’t be open if you don’t even have food and wanting people to wait 20-30 minutes to what’s supposed to be fast food. 2 people in there barely understood English much less. Do better. No wonder yall are always empty

My kids love Popeyes's french fried, It's still crispy when we arrived home. Mashed potatoes, crispy chicken and coleslaw were fresh.

I didn't recieve any of my order and the total was $ charged to my card. Now this matter definitely needs to be resolved. First off the process that I have had to go through for a simple refund because YOUR store did not have the food to complete the order nor any reasonable substitutions is really tiresome. This process has shown me that I do not feel comfortable doing business with you if you can take my money and I have to fight so hard to get my money back when it's only fair. Then to add insult to injury you offer me less than a full refund to my credit card, that doesn't make me whole if I didn't even get any food. I'm not asking for double indemnity, just what makes this fair.