Popeyes Louisiana Kitchen

I visited this Popeyes yesterday with a friend and her baby and the service was very disappointing. Two young employees at the counter had a rude attitude and one rolled her eyes even before I asked anything. After placing my order I was just standing by the counter looking at the menu, not asking about my food, but they still asked for my receipt and said my order had just come in with an annoyed tone and gave it to me like I was bothering them. When I placed a second small order the attitude continued even though I was polite. The whole experience felt very uncomfortable, and their tone seemed different with customers of other nationalities.

This was probably my first time having fried chicken at an actual standalone Popeyes outlet. Before this, it was always at a mall food court or a highway rest stop — never at a full location. As expected, the menu was pretty standard: combo meals, burgers, a few seasonal wraps, sides like wings, and drinks. Nothing particularly unique stood out. The restaurant had about six booth seats on each side, with a decent, laid-back ambiance. We ordered, 4 Pc combo meal, chicken wrap and 6 pc wings. One small hiccup — they were out of a particular sauce when I asked for it, but when my wife asked a little later, magically it appeared from the back. Funny how that works! One more thing: placing hot chicken directly on top of another piece isn’t a great idea — it makes the crispy coating soggy. T

Clearly noone can read. Made the sandwich wrong TWICE. First time left off the cheese and bacon on the bacon and cheese chicken sandwich. Then made it with spicy sauce instead of mayo which was never the order. You think after the first time you would make sure it was correct the next time. Especially for an item on their menu without any changes!

Hands down one of the best Popeyes ever. I dont understand for the subpar rating but my experience here was super positive. I ordered through my popeyes app but i sat in and eat. The manager in charge say hi even before we even ordered (which was surprising) - the staffs was friendly - not just friendly but really pleasant!! It is nice! When I got my food the manager thanked me by my name (must have got my name from the order on my app). The place is spotlessly clean. While I was eating here, their interaction with the walked in was very pleasant - patiently responding to question anf recommending people using the apps to get discount and promos. Pretty impressive. I have been to some awful Popeyes place that are dirty and they never get even a simple order right - but this is far from it

Officially not going here anymore, the last 3 times I’ve ordered and they’ve messed, ruining my meal. Order is repeated back correctly but not put in correctly. Don’t wanna go inside and be all annoying even though my receipt doesn’t back up my story, just not worth it. Popeyes is too expensive for these consistent mess ups.