Popeyes Louisiana Kitchen

I recently visited Popeyes and tried their burger. Overall, I was quite impressed with the experience. The burger was well-crafted and flavorful, with a great combination of fresh ingredients and a satisfying crunch. However, the chicken itself was a bit too salty for my taste. Despite that, the quality of the bun and overall presentation made it an enjoyable meal. With a slight adjustment to the seasoning, it could be perfect. The mashed potatoes with Cajun gravy are a must-try item. The creamy potatoes paired with the rich, savory gravy create a delicious side that perfectly complements the meal. I’ll definitely be back to try more from their menu.

Very small pieces of chicken in my 90$ family meal. I’ve spent hundreds of dollars at Popeyes in the past and I’ve never had any complaints, until now. When I went to pick up my order I was told that 4 pieces of chicken were added because the breast were really small(I had paid an upcharge for 6 breasts). I told the lady I wouldn’t have even ordered this if I knew the pieces were extra small, she added 2 more legs. When I got home and looked at the chicken I literally laughed out loud. After complaining to their online complaints department they offered me 1200 points or a two pice meal lol. Needless to say, I won’t be going back here in the future.

Service here was great at the Tecumseh Rd branch. He was professional without attitude. The client service was courteous and gave me a timeframe of wait and was accommodating after it took longer than expected. Something I haven't experienced in Ontario restaurants in a long time. I keep saying customer service in Canada is out the window, but I was wrong about this place. Keep up the good work. Thank You Rajat.

1 star March 2025 Update- Management has ruined this place!!!! They raised prices and got cheap and stopped giving chicken breast on Thursday! We have to beg for ketchup now too. Not happy! I was their best customer and this placed used to be so awesome. Now it's just a penny squeezing place like the rest. Management should be fired and let the hard working employees that made the place great run the restaurant! Huge fail!!!! 5 star February 2025-Update!!! MannE and the drive through woman and male chef were absolutely working like 20 workers! They were so fast and friendly with all the hassle you could ever imagine!!! 👏👏👏👏👏 1 star Old review-So slow. Loud trap music. Not kid friendly. Worst service ever. They used to be great.... now it's horrible.

I am writing to share my recent experience at this branch Tecumseh East today 22/Jan/‘25. Unfortunately, it was disappointing and has left me questioning my loyalty to your brand. **Rude Staff Behavior: The manager (her name starts with “G”) was unprofessional and rude, which made the experience unpleasant. **No Receipt Provided: I was not given a receipt, leaving me without order details or proof of purchase. **Poor Food Quality: The chicken I received was in tiny pieces, and the fries had a nasty taste (please see the attached photo for reference). I have been a regular customer of Popeyes, purchasing 3-4 times a month, but this experience has made me reconsider returning to this branch.