Popeyes Louisiana Kitchen

The guy at the counter couldn’t understand what we were saying and we ended up waiting over 15 minutes for our food while half of it was just tossed onto the counter without the guy even saying anything to us making the mash potatoes and fries cold when we got them. The place was absolutely freezing and made us not want to eat inside at all, if you are going to serve people in the winter you should put the heat on. The chicken was sweet but not in the typical fashion for some reason it tasted like cherries and none of us wear perfume. We were already home when we tasted the food because it was so cold in the establishment. We will not come back to this popeyes in the future. Dont waste your money here when there are perfectly better restaurants in the area.

Popeyes is delicious and I would like to eat at the one closest to me if it would please be able to do better on its routine safety inspections. They've had multiple reinspections by food safety officials recently and have had 22 violations since March 2025. Some of those were hot food being held at temps too low and refrigerated food 15 degrees above fridge temp. Others were surfaces not being clean enough.

Ordered from Popeyes through DoorDash — and while it’s usually decent, tonight was absolutely unacceptable. I ordered the sandwich bundle (two types of wings, two sandwiches, Popeyes sauce, and Cajun fries). Both sandwiches and the sauce were completely missing. When I tried to call the store, the phone lines were disconnected... I requested a refund through DoorDash, but they only refunded the price of ONE missing sandwich — even though over half my order was missing. This is beyond frustrating and extremely unprofessional. This isn’t the first time Popeyes has forgotten items. In the past it’s been minor things missing, like just a sauce, or the fries, but it is the first time it’s been this bad. Should have learned my lesson and not given them another chance… I won’t be ordering again.

Service was absolutely terrible. Mind you, my was taken by the manager. We went in, placed our order and sat down to wait for it at 2:53pm. Next, two customers came in, on which one of them left due to the wait. As we waited, the manager was back and forth. Then a girl showed up at register, and she started tending to the customers. Well, 3 customers in total who ordered after us, left before us. So, we stood up at 3:33, because I was ready to ask for a refund. We been waiting for like 30+ minutes. He Then comes out and puts our food together and off we go. Food did not felt as fresh as it should've been. No sauce, no honey, biscuits were hard, & bone-in chicken was nearly cold. I have never ever had lived through such a disgusting service in a fast food restaurant...and believe me I've ha

Honestly, I don’t get all the hype about Popeyes’ chicken sandwich getting bad reviews. Every time I go, the food is solid — crispy, juicy, and just all-around tasty. The sandwich hits every time, and I’ve never had a bad experience there. Definitely one of those places where people overreact, because my visits have always been pretty great.