Popeyes Louisiana Kitchen

So I went for the Freddy Fazbear deluxe, So nothing wrong with the main stuff but instead of a cupcake I got fries I am not gonna really ask for a refund since I know it will be hard to explain it to their staff since they sounded like they could barely speak English, unfortunately the staff member that handed me the bag made it clear that English was not her first language when she was asking me if the order she was handing me was mine and the person at the drive through window looked like they did not want to hear complaints since they asked me to pull passed the window so that their staff could hand me the bag. Like I felt like I was not welcomed since they were insistent that I do not wait by the pick up window in a drive through that lead to a main street where I would have to make a

The two young girls with black hair helped me out really well, I read the reviews and were pretty harsh, I’m sorry to hear that. In my personal experience with these two girls with black hair that speak Spanish at this Popeyes location, they helped me out really well. I’m new in town and my first Popeyes experience dinning in, was in here. I felt pretty comfortable and felt the warm environment. I had a wrong order and they were very professional regarding my issue even though it wasn’t their fault. I appreciate their costumer service, because I know now a days how costumer service goes, not the best, but they did made my night and my husband for fixing our order. I bless them for being kind. Mistakes happen, because we are humans, but it’s not the mistake, it’s the way people handle it, i

Ordered 2 piece meal requested for dark meat. They weren’t busy so I gave them the benefit of the doubt that order was correct. Came home to find out I got white meat instead! Chicken sandwich contained two pieces of chicken strips instead of a whole chicken patty. Popeyes in da valley is notorious for making mistakes on your order but I wasn’t it here since this restaurant is new.

I honestly don’t even know where to start with how upsetting my recent experience with Popeyes was. I was really looking forward to my meal, only to open the box and instantly feel disappointed. The chicken wasn’t cooked all the way — it was pink on the inside, old-looking, and tasted like it had been fried in grease that should’ve been thrown out a long time ago. To make it worse, the BBQ sauce that I specifically ordered for my wings wasn’t added at all. What should have been a simple, enjoyable meal turned into a stressful, frustrating situation. I had to get back in my car and drive 15 minutes to the restaurant just to get the order replaced. And after all that inconvenience — time wasted, gas wasted, and the frustration of having to deal with undercooked food — I wasn’t offered a ref

Still under construction (10-24-24) Officially open, (12-28-24) (Honest Opinion) Good: Honey Mustard and Mac & Cheese LESS WATERY compared to the other Tracy location fries were fries. Chicken sandwiches crunch was there (at the end) Improvement: Presentation wise, Mac and Cheese looked like a burger pattie, this however does not mean it tastes bad, it just needs some visual improvement. Chicken sandwiches crunch at first bite was underwhelming compared to the other Tracy location. My opinion, improve the crunch in the chicken sandwich and improve the visual appearance of the Mac & Cheese.