Popeyes Louisiana Kitchen

It was my first time trying the blackened tenders and they were super good! The gentleman working asked if I would pull up because he was still working on the tenders. When he brought them out they were fresh and hot AND he threw a biscuit in there for my wait. He was very kind, and I got the impression he was working alone because the vehicle in front of me had a wait, as well as the one behind me. If he was indeed running shop alone...he needs a raise because he was handling it well.

Wow. I will never be back to this location after that service I received tonight. I downloaded the Popeyes app & placed my order ahead of time, thinking the workers would prepare my order before my arrival. I arrived a little under 15 minutes after my order was placed. I got to the screen, waited a good 5 minutes, no response. Eventually, the worker said “welcome to Popeyes,” and muted her mic. No other words were stated before I said that I had placed an order for (my name). She said “okay we’re not ready for it,” and then another voice got onto the mic and said “welcome have it done pull forward.” Already, I was confused but I got to the window and was told to wait and pull forward. She didn’t hand me my drink and actually forgot my drink. I waited a good 15-20 minutes while staff was la

2/6/2026 I come to pick up a doordash at 9pm and all the lights are out (intentionally) Finally after 10 minutes sitting in the drive thru they acknowledge I am here. They then accuse me of lying about the dash so I have to show it to 2 different employees. They immediately have me park in the lot where there are 4 other dashers who have been waiting for a long time. They then say we aren't making his food and to cancel his order. I never received my dash. Very shady place with AWFUL SERVICE AND MANAGEMENT! I definitely won't eat here myself and I will NEVER take another dash from here. A LOT of my friends are veterans and attend the VA next door as well as work there. I will make sure ALL OF THEM know the shady practices at this location. RUN FAST!!

Horrible customer service. Each car was at the ordering speaker for 5 mins. No exaggeration. When it was my turn, there was no greeting. I waited 1 min until I finally said hello to get their attention. The reply was wait a minute. When I was actually able to order I was cut off by laughter in the middle of my order. Again I needed to wait a minute before I had to restart my order. It was clear that they were having a good time in there and ignoring the line of cars that was 4 deep. No sense of urgency at all. They just didn't care about their jobs or customers. I'm avoiding this location at all costs.

I just noticed that my last three reviews were one stars and well deserved one stars but then it made me think there are also places that I should be giving positive feedback same company different results. I believe it starts with management. This Popeyes is always courteous with hot fresh products and I will never cheat on them with another Popeyes again.Lol