Popeyes Louisiana Kitchen

So I went to this location on Ronald Reagan because it was getting late for dinner and it was my turn tonight(mind you, I love leaving positive reviews such as I did a year ago per the 4th pic). I came in and ordered 5 different $6 Big Box's (2 with Tenders and 3 with Chicken). The young man at the register was polite and took the order correctly and read it back to me. After paying for it he advised they were out of spicy breast and legs and it would 12 minutes so I opted to wait. He offered me a drink for the wait which was appreciated. Once the chicken was finally done i checked all the boxes but apparently not well enough. One box of the tenders had double fries and he explained the tenders he went under the fries (the other orders had fries, Cajun rice and coleslaw all in a separate

I feel like giving this particular Popeyes a bone (pun intended) just to offset some of these 1 star reviews. Ordered a tenders meal for drive-thru on 1/24/26 in the evening and other than the food not being as warm as I'd like, it was made well and tasted good too. Including the very tasty premium lemonade...recommended! The food was sealed, too. The drive thru lady that took and handed my order was very pleasant in both tone and demeanor. Just a good vibe which compelled me to leave this positive review. The quality of your employees matter. Take note corporate.

I came just to get some sides and I got a small coleslaw evidently they did not have enough because I got less than a half of a small bowl.... FORSHAME especially since I paid full price for it smh

Visited this location on 2/23 and went through the drive-thru asking about the 3-piece for $5 deal, and the young man told me the promotion was no longer available. Because of that, I left and drove to the Pleasant Hill location, where they did have the deal and confirmed that it has not ended. It’s also clearly still listed on the Popeyes website. This was a complete waste of my time and gas. Employees should be trained to verify information before telling customers something that isn’t true. If you’re not sure about a promotion, ASK someone instead of giving the wrong answer. It’s really that simple. Very disappointing experience and poor communication from staff. Do better

I ordered through the drive thru. I get home, food was dry, had missing items & no receipt was given. Yes I can take accountability for not checking Prior to leaving the restaurant. Anyway I call the restaurant to voice my concerns. I told them, unfortunately I couldn’t make it to the store because I live about 20 minutes away. Instead of the manager, offering to make things right, they told me to bring them a receipt that wasn’t even given to me. When I told them they didn’t give me a receipt, they told me to bring the food… the next day? I hung up the phone and told them to forget about it