Popeyes Louisiana Kitchen

The workers were just standing around doing absolutely nothing. One lady was sitting down instead of helping customers. No one would take our orders till I asked one of them. None of the workers acted like they wanted to help do anything.. There were several people waiting on there orders and nothing was happening. Very lazy workers!!! I witnessed several people came in to order and no one helped them. So they left. I dont blame them.

If I could put a zero star rating, I would! Ordered my food, got my food home 20 min away and was missing part of my food. Ordered sweet tea, Had to drink unsweet tea because that’s what they gave me! In my opinion, they need to close it down while they’re ahead. McDonald’s is hiring! I’m putting this on here, but if you really wanna know my honest opinion, just ask me…

This is the lamest Popeyes I’ve ever been to. The standard signature chicken is never ready and you better be willing to wait at least 30 minutes for your order. I go in from time to time thinking they have to be better by now but they NEVER are. It’s always the same atmosphere if you go inside. Angry Customers waiting for their orders.

On September 30 at 5:45 pm, we placed an order by phone for pickup. 2 family sized chicken strip meals; one a 16 piece and one was a smaller size. Our total was over $90. My husband picked it up and headed home. Over HALF of the chicken was so dried and burnt that it was inedible. We are not complainers at all but spending $90 isnt easy and when it’s not edible, yeah. I’m going to complain. I called Popeyes at 6:59 pm on that same night. I respectfully explained that our chicken was mostly burnt and hard as a rock. The lady I spoke to sounded half awake but said they would replace the 16 piece tenders, not the sides. Perfect. The sides were delicious, worth the money. She took my husband name and said to come get a replacement at our convenience since we live outside of Shawnee

Spent 50+$ for 4 people and drove 20mins to get it just to get home and my chicken tenders weren’t with my shrimp. The “shrimp” had no shrimp, really just bits of batter. Tried to call but the phone is off the hook so can’t even speak to someone to fix it without driving another 40min. While waiting for our food it took at least 5 min for someone to help us (tho they did acknowledge us at least) everyone was very slow moving with no urgency and the manager was just sitting at her desk instead of helping the work flow. This location needs attention from the owner or corporate.