Popeyes Louisiana Kitchen

Pumped to try the ghost pepper chicken sandwich but it came with barely any sauce so I’m left with almost a regular chicken sandwich. A McDonald’s ketchup packet has more spice than this sandwich. Pretty disappointing, chic fila will be my go to 🔥

I came in today with my 3 year old and I was treated amazingly, like a king. And my son like the Prince he is. The first employee that saw my toddler was ZaZa and he immediately handed my son an Apple Juice. Then I ordered a 5 piece Tender combo. We sat down but I went to ask for 3 Spicy and 2 regular. ZAZA eventually brought me 5 regular and 10 minutes later he personally walked over with 3 Spicy tenders just for me. My son and myself love Popeyes but this kind of service was above and beyond. It will make me want to come back again and again to this particular location. The entire staff were so kind to my toddler. I would hire them myself!

I never write negative reviews, but this time I really can’t tolerate it anymore. In the past, there were already several times when I ordered a 5-piece fried chicken combo but was only given 4 pieces. Even then, I still kept coming back to this location. But this time it was even more outrageous, they only gave me 3 pieces. I honestly don’t understand how counting properly can be this difficult. I will never come back to this store again.

Male cashier was rude and had no sense of customer service. It is obvious that he dislikes his job. A female employee came to help when she saw the cashier overall attitude. She was great. Kudos to her. Some male employees are not wearing hairnets, hats or beardnets . To compound this bad experience, when I got home, I found out that my order was incomplete. They placed fewer chicken pieces in the box than what I paid for this evening.

I visited this location today at 4038 S Redwood Rd in Salt Lake City and had a very disappointing experience. I purchased two sandwiches and was sitting at my table. After finishing my own coffee that I brought from outside, I briefly filled a small amount of soda into my cup. The manager approached me aggressively, took my cup, dumped out my drink, and loudly accused me of stealing. She then began recording me while continuing to yell and threaten to call the police. I understand that store policy may require purchasing a drink before using the soda machine. However, there was no reason to humiliate me, raise her voice, or escalate the situation in such an aggressive way. The way I was treated was embarrassing and unprofessional. I hope corporate reviews this location and addresses the