Popeyes Louisiana Kitchen

Would rate 0 if I could. First ever review. I know they just opened for couple month, but they are not ready! Staff is unresponsive and I waited for 30 min for just 3 pieces of chicken. They refuse to give me a water cup when waiting and insist I have to pay for just getting some water. First they said there is no water provided from the fountain machine, and after I pointed out there is, they said I have to pay for the cup regardless. They not even lied and disrespected me as if I’m trying to steal drinks from their store. More than 20 ppl are waiting in store because u can’t find anyone to help at the counter. Will never come again.

For starters, this place just opened and they had fake 5 star reviews month's before they opened. Was excited about the new location but was disappointed. The sandwich was thin and sad looking, had to ask for a new one waited 20 minutes then just asked for a refund because i felt like they were going to do something to the food. Definitely sticking to wingstop.

Well they just opened up and already two things. I ordered a 3 PC tender combo and a 3 LG 3 PC chicken combo and I didn't notice until I got home that there are two 3 PC tender combos in the bag l. Also, I ordered a lc Mac and cheese but they gave me a small (I saw this in store so was able to correct that before I left, should've opened the boxes). Other than that I ordered both spicy and one of the combos was regular. I'm assuming they mixed up boxes. I am let down as I was waiting weeks for them to open to get the 3 PC chicken. The foods still good but not what I ordered and I'm not going back to change it. Food was also cold and I only live a 1 minute drive away. Not off to a great start, I'll give them another try, I added the food but I already ate half of it so some tenders are miss

They finally opened! However I tried to order the cheesy bites, they didn’t have any, so I tried to order the apple cheesecake…. They didn’t have any. They took a long time to make my food and my order was not even complicated. Apparently the spicy chicken takes 25 minutes. They seem to prioritize the drive through… wish I could fit in it, the parking lot is extremely small, my dually truck could not fit in it. Was expecting more from this location. Oh, also I just got home and they forgot the fries, but instead gave me 12 biscuits???? They are seriously lacking…

It's a reasonably new Popeyes as of writing this. The service was good, they get orders right, soda tastes fresh and all the tools they use are clean so it tastes great. However, my family may have gotten norovirus from this location. We got our meal enjoyed it, and like the day after everyone who ate it was sick. Maybe just unlucky but thought it was worth a mention, hoping it was just random but writing this just in case anyone else had issues.