Popeyes Louisiana Kitchen

One of the worst and most unprofessional managers I’ve ever encountered. I went to the pickup window for a mobile order and was greeted with nothing but a silent stare, as if I had interrupted his peace. After I told him I was there for a pickup, he again said nothing and simply handed me my order. To be clear, this isn’t about him being quiet — it was the uncomfortable, irritated attitude he projected without saying a single word. As I was about to leave, I noticed my order might be missing items. When I asked if everything was included, he took the bag back in a visibly bothered manner. He then realized something was missing, went back to add it, and returned with the order — still without a single word or apology. No acknowledgment. No courtesy. No basic professionalism. I genuinely don

The late shift manager was rude, and disrespectful. I ordered four proteins, four individual sides and fries. At first view, my 6 piece bone in was half mini chicken tenders and my 2pc chicken missing. I went back and the late shift manager told me “he packed my bag, it was all there.” Insinuating that I’m lying. After a brief back and forth at the speaker. He told me “he knows what he packed”. I explain I will just cancel the charge on my card, and all of a sudden he tells me to “come to the window” I show him pics of what was received, explain I wouldn’t have drove back 20 mins for this if there wasn’t an error! He shuts the window with his attitude, comes back with 3 wings and 2 pc chicken. Nothing for my troubles…not even a SORRY! I’m tired of the back and forth go home to my cold

Horrible service. The cashier "Gloria" (an elderly lady) has first ignored my order when I clearly asked for extra pickles. I had also ordered the Bacon Cheese Ghost Pepper sandwich and got it without bacon and cheese. When I noticed, I immediately told her and she tried to fix the order. Then I asked for two more sauces, she charged me 0.25 cents for each sauce when I brought a large order. Should I mention she tried to handle another chicken order when she was literally touching money like two seconds ago.

Horrible horrible service, I ordered a 8 piece and it’s been 35 minutes and I’m still waiting for my food. The little tubby guy in the register is mad at the world. The food has doubled in prize but it seems like the service has taken ten steps back! I would not mind paying the extra money but give me double the price good service as well for god sakes!!!!

I came here to place an order during my lunch break and I have to say Emmanuel made my experience very easy and fast paced. I am a security guard and had 30 mins for lunch break and I am very pleased that he took my order and made it for me in a quick timely manner. My order was complete and the food was also very delicious.