Popeyes Louisiana Kitchen

Waited 30 minutes in the drive thru for 3 tenders, one was raw. I know accidents happen so I called to ask for a refund (not a remake, I was grossed out) and offered to show pictures. They said I needed to bring in the actual chicken in order for a refund that the picture won’t help me. I told him I had already thrown it away. And he told me no I need to show him the actual chicken. I told him “so I have to dig it out to get my refund” he said yes. So i dug it out of the trash just to follow their policy.When I got there, they tried to remake the order. I explained again that I didn’t want more food only just a refund. The employee responded sarcastically: “You want a refund over one tender?” I told him yup I could’ve gotten sick, and you made me dig in out of the trash to prove it. How i

I decided on Popeye's because my wife wanted chicken. I go through the drive thru and it takes a little bit. Get to the menu board and provide the coupon code for my menu. I mentioned using EBT food and was told they could host provide me service through the drive thru I pulled up to the window and she introduced herself. I explain my situation and she is unwilling to be flexible. Gresia is the "Shift Leader Manager" as she states while I'm in the lobby. Threatened with refusal of service. It's not rude to point out policy gaps and things being obtuse. Refused to accept my payment method (even if EBT) through the drive thru. The signs are not placed in a clear location when other vehicles are present. This needs to be placed higher with better visibility. Manager was being unreasonabl

Oh son!!! I love me some popeyes. Stuck in Yuma for 5 months, no popeyes. Anyway, this place was busy. Great staff here taking care of customers. Had a loud customer trying to make a scene. Manager Antonio handled it great. Great food, order correct. We shall return. See our YouTube channel Coolest Life.

Had to wait a long time in line, was hoping to get fresh and hot spicy chicken, my chicken was barley warm all dry up like it had been sitting for hours, you figure your busy, your chicken would be coming out as is ready for order. Very disappointing. Have been calling and no answer. What is going on you can't even let a manager know about the experience.

Its crazy to buy a 16 piece meal with 3 large sides and receive half empty sides. This was a small portion for 2 people. Zero resolution from the store. Zero resolution from the corporate AI chat bots. Is this what I paid for??