Popeyes Louisiana Kitchen

Do not order from the West OC location. We purchased a family size chicken meal last night. Opened the box of chicken and found a long black hair wrapped around several pieces. I called the manager and he told me to come in with my receipt. I went in today and he refused to give me the refund because I didn’t bring the chicken in with me. The worse part of this situation, the manager had long black hair and stated to me, “ these things happen sometimes “. Horrible customer service. Will never eat there again.

There was a big snow storm and this was the only place open, they where slammed and only 2 employees there working and they still got the orders out in a good amount of time and didn't lose their cool. Hats off to the two of you working that day, you deserve a raise!!

bought a meal for my family Spent $40. I requested a change in the 8 pc meal and I got a nasty response from the female worker filling my order. She also was handling food with large ponytail that was not contained. it was swinging over the food. I almost walked out I will go to Chic a fila next time.

I recently had a great experience at Popeyes that I’d love to share! The atmosphere was welcoming, and the staff was friendly and attentive. I ordered the classic chicken sandwich, which was crispy and flavorful, with just the right amount of spice. The biscuits were warm and buttery, making for a perfect side. What stood out the most was how quickly my food was prepared, even during a busy lunch rush. The restaurant was clean, and the staff made sure everything was well-stocked. Overall, it was a satisfying meal, and I left feeling happy and full. I can’t wait to go back!

Ordered a 5pc tender meal and thr trnders were soft and felt like mush. Whej you bite into it it was gross. Trashed the dinner altogether.