Popeyes Louisiana Kitchen

Muskegon, MI · Chicken restaurant

Rating
3.8/5
★★★★☆ 3.8
Reviews
20
Rank in Muskegon
#89
of 208 restaurants
City Percentile
23%
rating percentile
Address
Popeyes Louisiana Kitchen, 1891 E Apple Ave, Muskegon, MI 49442
Phone
(231) 766-7428
Website
www.popeyes.com/store-locator/store/restaurant_89003
Status
Open · Closes 2 AM

Popeyes Louisiana Kitchen is a restaurant located in Muskegon, MI. It is one of 208 restaurants listed in Muskegon. Its 3.8-star rating is slightly below the Muskegon city average of 4.2 stars. There are 10 photos associated with this location.

About Popeyes Louisiana Kitchen

Swing by your local Popeyes at 1891 East Apple Ave and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re... More

Hours

Saturday10 AM–2 AM
Sunday10 AM–2 AM
Monday10 AM–2 AM
Tuesday10 AM–2 AM
Wednesday10 AM–2 AM
Thursday10 AM–2 AM
Friday10 AM–2 AM

Customer Reviews

★☆☆☆☆ 1.0 JaKobi Wright · Oct 2025

To Whom It May Concern, I’m writing today to express my frustration with the terrible experience I had at Popeyes and the complete lack of customer service I received after getting the wrong order. Along with my other food items, I ordered two apple pies and was told it would take an extra seven minutes to receive them. I was fine with that. However, when I got home, I discovered that the two apple pies I ordered were actually strawberry apple pies. I wasn’t too upset at first because mistakes happen, but when I called the restaurant about the error, I didn’t receive an immediate apology, nor were they willing to fix the mistake since my son had already eaten one of the pies without realizing it wasn’t the correct kind. I was told to come back—as if they were doing me a favor. So, I dro

★☆☆☆☆ 1.0 dan golden · Oct 2025

This location has absolutely the worst employees, the worst service, and a total crap vibe. When you walk in you can tell no one wants to be there, they don't give a damn about you or your food. The female manager on duty tonight couldn't manage her way out a wet paper bag. They CONSISTANTLY screw up orders and the wait is absolutely ridiculous. Tonight I watched the lady up front put my fries off to the side for over 10 mins and then when I told her I'd like fresh fries because they were sitting too long she gets mad and says "well then you're gonna have to wait then" ok sure I've already been here for 20 mins for an order I placed ahead of time online I didn't want cold fries so i sure don't want to wait around for the rest of my food to get cold. I was so mad I told her no thanks you ha

★☆☆☆☆ 1.0 B Boonie · Feb 2026

Had the worst Popeyes food and experience. We usually eat Popeyes every two weeks. We had to wait over 20 minutes and then the wings were over cooked and a lot smaller than the past. The red beans and rice was so salty that I threw it out. We are done with Popeyes! They keep going down hill on service, food quality and size.

★☆☆☆☆ 1.0 Devin · Nov 2025

I got the chicken strips here and proceeded to experience the worst and most excruciating food poisoning I have ever had in my life. I honestly almost had to go to the hospital due to how bad it was. The food tasted okay, but the chicken strips were so small and stringy they were more like chicken fries. The sauce was good and so was the service, but none of that is worth the face I have spent all day dying on my toilet.

★☆☆☆☆ 1.0 Karen Stetser · Nov 2025

I yeah I'm embarrassed to say this. But yeah I was trying to get my daughter and son-in-law and her babies some really good chicken and for the kids, little chicken tenders and they was horrible. When we walked in there was so much dried chicken up there and they're like hey, what do you want? The worst attitude ever. I ended up going to Dollar general to buy my grandson some microwave french fries which were way much better than Popeyes french fries and chicken sucked. Sorry to say but we picked Popeyes cuz supposedly they were the best. You know what it's all about your employees and then let that chicken sit there for at least 40 minutes

Accessibility & Amenities

✓ Outdoor Seating ✓ No Contact Delivery ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Comfort Food ✓ Late Night Food

Services

Chicken restaurantCajun restaurantFast food restaurantRestaurantSeafood restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.