Popeyes Louisiana Kitchen

To Whom It May Concern, I’m writing today to express my frustration with the terrible experience I had at Popeyes and the complete lack of customer service I received after getting the wrong order. Along with my other food items, I ordered two apple pies and was told it would take an extra seven minutes to receive them. I was fine with that. However, when I got home, I discovered that the two apple pies I ordered were actually strawberry apple pies. I wasn’t too upset at first because mistakes happen, but when I called the restaurant about the error, I didn’t receive an immediate apology, nor were they willing to fix the mistake since my son had already eaten one of the pies without realizing it wasn’t the correct kind. I was told to come back—as if they were doing me a favor. So, I dro

This location has absolutely the worst employees, the worst service, and a total crap vibe. When you walk in you can tell no one wants to be there, they don't give a damn about you or your food. The female manager on duty tonight couldn't manage her way out a wet paper bag. They CONSISTANTLY screw up orders and the wait is absolutely ridiculous. Tonight I watched the lady up front put my fries off to the side for over 10 mins and then when I told her I'd like fresh fries because they were sitting too long she gets mad and says "well then you're gonna have to wait then" ok sure I've already been here for 20 mins for an order I placed ahead of time online I didn't want cold fries so i sure don't want to wait around for the rest of my food to get cold. I was so mad I told her no thanks you ha

Had the worst Popeyes food and experience. We usually eat Popeyes every two weeks. We had to wait over 20 minutes and then the wings were over cooked and a lot smaller than the past. The red beans and rice was so salty that I threw it out. We are done with Popeyes! They keep going down hill on service, food quality and size.

I got the chicken strips here and proceeded to experience the worst and most excruciating food poisoning I have ever had in my life. I honestly almost had to go to the hospital due to how bad it was. The food tasted okay, but the chicken strips were so small and stringy they were more like chicken fries. The sauce was good and so was the service, but none of that is worth the face I have spent all day dying on my toilet.

I yeah I'm embarrassed to say this. But yeah I was trying to get my daughter and son-in-law and her babies some really good chicken and for the kids, little chicken tenders and they was horrible. When we walked in there was so much dried chicken up there and they're like hey, what do you want? The worst attitude ever. I ended up going to Dollar general to buy my grandson some microwave french fries which were way much better than Popeyes french fries and chicken sucked. Sorry to say but we picked Popeyes cuz supposedly they were the best. You know what it's all about your employees and then let that chicken sit there for at least 40 minutes