Popeyes Louisiana Kitchen

Frequent customer to this specific location. Consistent service, friendly and very helpful staff. They will answer the phone and assist with orders and deliveries. Very accommodating and drivers always professional. I order primarily through UberEats but have visited drive-thru. I appreciate late night hour accommodation. Location is convenient to RT. 66, I-91 N and S, and Rt. 15 Merritt.

I stopped here and made a quick pit stop at the drive thru for a spicy chicken sandwich. My sandwich was good and the staff was cordial. I was in and out quickly as planned. This location is not far from the highway, which is convenient. Overall, I am happy with my decision to stop here…

Since they opened this location its always cold inside today we checked the temperature as we sat to eat and it was 45 degrees, its always the same dont nobody wanna seat in a restaurant and have boogers dripping from the temperature. Also theres never chicken done they wanna ask you if you wanna wait 30 minutes night crew really dont think people come to eat so they dont cook them unless anyone there. Literally we was 6 people waiting there for 30 minutes plus. The bathrooms are a joke we dont even use them when we go its so dirty that it looks like a Train station bathroom theres poop everywhere no soap and the toilet paper all over the place. I love popeyes but this is my last time coming here.

They forgot to put fries 🍟 so i went back. I bought a order of 2 strawberry cream cheese pie. The pie was only strawberry and they told me that once they fried them they don’t know if they have cheese or not. The manager needs the be retrained or removed! She refused to say her name. She was a short latina. She was mad because I was asking how long it was gonna take for a mobile order that I put 15mins ago.

TERRIBLE i ordered mango unsweetened tea she gave me lemonade i told her it’s supposed to be tea she said we ran out i said okay then diet coke is fine she said we don’t have any soda i asked for a refund at this point she refused to give it to me she was black with long black hair and no hair net… i get home and there’s her hair in my bag absolutely disgusting!!!