Popeyes Louisiana Kitchen

I went here to get a Five Whole Spicy Wings Meal with Cajun Mashed Potatoes, Biscuit, Cinnamon Apple Pie, and Dr. Pepper with No Ice. Vanessa, Store Manager is very welcoming, friendly, knowledgeable, and professional. She got my order quickly prepared and processed. The store is small but very clean and well maintained- even the bathroom is well maintained and clean. The team members keep the parking lot free of garbage and debris and the trash cans emptied. I will definitely be returning to this location when I am in the area. Kudos to Vanessa and her team members!

I only give one star because I can’t give zero. I ordered food and of course when I arrived home boneless chicken was plain instead of flavor and was also missing 3 chicken tenders. I called them and was back to the store. They changed and fixed my order, but I ordered some more food for friends kids. And this is how they treat me after complaining. Mac & cheese was not even half full, sandwich didn’t have a bacon. Never even again !!!!

I was served chicken that appeared to have been retrieved from a garbage compactor. I submitted a review that has since been removed. However, the disturbing photograph of what I received remains accessible. This experience has left me profoundly unsettled, leading me to abstain from consuming Popeyes or chicken products altogether.

I placed an order over the app for pick up and had points to redeem. The app was not working to redeem the points. I asked the cashier if she could redeem my points for my free item she said no they don’t do that. She was very rude. After coming home with my order the chicken was old hard and didn't taste fresh the biscuits were hard they forgot my dipping sauce for my tenders as well. The fries were soggy and super greasy. Mash potatoes were suppose to have gravy they were dry with a splatter of gravy you could barely see. The food quality was horrible as well as the customer services!

I had the worst experience with this Popeyes. First they only delivered half my order. They gave me my money back and the first online person was helpful. I decided to try again the next day. I try ordering from a different Popeyes but it went to the same one. They left the food outside, they ignored my instructions to call first and didnt even ring the bell. The food was found a hour later cold. I went to complain but was told their is nothing they can do. Please stay away from this Popeyes. By the way this was a gift meal for my family, I live in. Georgia.