Popeyes Louisiana Kitchen

Joliet, IL · Chicken restaurant

Rating
3.2/5
★★★☆☆ 3.2
Reviews
20
Rank in Joliet
#100
of 232 restaurants
City Percentile
22%
rating percentile
Address
Popeyes Louisiana Kitchen, 2301 W Jefferson St, Joliet, IL 60435
Phone
(779) 456-6881
Website
www.popeyes.com/store-locator/store/restaurant_85529
Status
Closed · Opens 10 AM

Popeyes Louisiana Kitchen is a restaurant located in Joliet, IL. It is one of 232 restaurants listed in Joliet. Its 3.2-star rating is slightly below the Joliet city average of 4.2 stars. There are 10 photos associated with this location.

About Popeyes Louisiana Kitchen

Swing by your local Popeyes at 2301 Jefferson Street and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that... More

Hours

Saturday10 AM–1 AM
Sunday10 AM–
Monday10 AM–
Tuesday10 AM–
Wednesday10 AM–
Thursday10 AM–1 AM
Friday10 AM–1 AM

Customer Reviews

★★★☆☆ 3.0 Mondragon Carm · Feb 2026

So, I love Popeyes spicy chicken. I just finished leaving Popeyes and I ordered an eight-piece family meal spicy with an order of fries. The order taker couldn't really speak English clearly and asked me if I could repeat it because she didn't understand. I did it again, I asked for a 8-piece family meal spicy with french fries. I was super respectful and clear . So I get home I did get an 8 piece meal with french fries so that part was correct but not spicy ( I pay the 30 because I love the spicy) and I just find it annoying because hey I'm all for whoever wants to work, work but please get someone who comprehends English properly to make sure they're not guessing especially when an eight-piece family meal is $30...

★☆☆☆☆ 1.0 Gloria Murillo · Nov 2025

Worst Fast-Food Experience EVER. I don't even know where to start. The service was slower than ever. The staff looked like they would rather be anywhere else but there. While I was there, I overheard a conversation between two employees, talking about how the regional manager, Lorena Gonzalez, makes them sell old food, not fresh, and one was complaining to the other that the oil had not been changed in weeks and the lorena manager wouldn't let them change it, they also had a conversation about how she is a romantic relationship with the store manager, Carlos. I was told to wait 20 min for my food, after I complained to the manager about the food taking longer than expected, he proceeded to talk inappropriate things about me, not realizing I understood Spanish behind my back. While I was

★★☆☆☆ 2.0 Theresa · Aug 2024

The chicken and mash and gravy was pretty flavorless. The cashier and workers are very nice. The only working water is behind the counter so anytime I wanted a refill on my water, I had to hand them my cup. If they add more flavor to the chicken, this wouldn't be such a bad place to eat at.

★★★★★ 5.0 coolrider1919 · Apr 2024

It was so good, I forgot to take the before photo. Wings are good. Love the beans and rice. Updating my review. I place an order. I get there person said oh we out of wings want a drum stick. I said if you give me a drum stick I won’t eat it. I guess he did not like that. He left me waiting for 10 minutes. Someone finally noticed me waiting. Finally got fresh wings and gave me my order. While there I heard a lady getting into an argument with one of them about an incorrect order. She told me to check my order before I left. I most definitely did. Think twice before coming here.

★☆☆☆☆ 1.0 Sandeep Prathikantam · Sep 2024

I don’t. Recommend this place at all. Poor customer service the guy who took the order using the EarPods. When I entered the store I asked for Togo menu but they said their are no to go menu. Without menu their are running the store. I ordered boneless wing in one wing I got bone in. The manger who is beside of the employee he is not the right manger by not giving the good customer service. Money waste time waste

Accessibility & Amenities

✓ Outdoor Seating ✓ No Contact Delivery ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Comfort Food ✓ Late Night Food

Services

Chicken restaurantCajun restaurantFast food restaurantRestaurantSeafood restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.