Popeyes Louisiana Kitchen

Positive: I had a great customer service, gentleman taking my order was nice - nothing extra. Restaurant itself looks like a new establishment or had a recent renovation. Negative: I ordered a spicy 2 piece. The sides and biscuit was good. The chicken was very dry and like over fried. Didn’t even bother eating it

Place an order online at 9:40, arrive at 10:02 I'm told at that point they are waiting in wings and pull to the front and they would being it out. At 10:22 a young man comes out very non chalant and informs me they don't have shrimp (in my shrimp and chicken order) or sweet tea. I said, um ok sssoooo, and then he turns to walk off and I say but I paid for it right? He said if you wanna come in we can give you refund. I said I sat here 30 minutes and nobody thought to come out before now. He said I was trying to figure it out....but then just brought it out. The fries were old, grassy and cold. I got no refund, no offer of more chicken tenders, no offers of a replacement drink NOTHING so I go inside clearly and visibly upset for another young man to tell me he's sorry but they haven't had s

This location never has chicken cooked! Always 12 min wait. This location has workers that do not want to work . What we all know the brand for is dirty rice, this location does not offer, although it is on the menu. I would not waist your time. Twice as high as Zaxbys! Left the drive thru after all this. When this location first opened it was always great service and food. Quickly went down hill from there.

The mac n cheese was delicious, per usual. They cheated me on the red beans and rice, but it was good. The lady at the window was nice.

Do yourself a favor and DO NOT GO to this location. I don’t usually eat Popeyes but all I needed to get was a Mac n cheese for my child and I regret it so much. I ordered a biscuit as well and it was hard as a rock! Glad I checked before I left, so I asked for fresh biscuit and that I would be happy to wait if they were making additional. The young lady proceeded to the biscuit pans and said “no, they’re full”. So I requested that she check the other biscuits and I hear someone yelling from the back, “well she’s gonna have to give the other biscuits back don’t let her take them!” Ummm no ma’am! You may have these hard, rock filled waste of dough. The exchanged biscuits were softer but I certainly won’t be going back. The exchange was so unprofessional and not worth it.