Popeyes Louisiana Kitchen

So obviously Popeyes is a chain and as far as consistency with other restaurants I've had it's the same and the food quality itself waz fine. I ordered through the app, which allows you to customize things, such as the five piece meal, and select the pieces of chicken you want. So I made my order. It was the end of the night and I guess they didn't have any more shrimp which is fine but it would be nice if they had told me that when I picked it up at the drive-thru. It would have been best if they had called me after receiving the order to let me know some of the items weren't going to be availabl. But Instead they just hand wrote on my receipt sorry no shrimp and handed me my order like nothing was wrong. It was the end of the night and I understand sometimes places run out of things.

Horrible customer service from going back and forth about the price on the menu. An employee came outside to verify that the displayed price and register were different. Driving to the window and the employees are going back and forth about how to ring the sale then being asked to drive back around while they call someone to assist. Once that was completed, I was parked along with 3 or 4 other vehicles

Ordered a large catering order and I messed it up. The managers here helped me make it right and went above and beyond to satisfy our needs for the order. Absolutely amazing customer service. I have 15 happy and full truck drivers today, thanks to this exact establishment. Much appreciation to all of the Popeyes employees involved in today's order!

Haven't been here in over 4 months because of service and food but what ever they did it was perfect. I was greeted with friendliness from cashier who also put food together and food was fresh even 10 minutes away was still hot. The Biscuits which always have been like hockey pucks were hot buttery and delicious. The chicken was actually spicy a first for this Popeye's and hot and fresh. Today it made you want to sing Love That Chicken From POPEYE"S

This was the strangest location I have been to. No one was allowed into the lobby, it was very early around 7pm. The drive thru lane was very long and then when we we reached the window, we were told that it was for online order pick up only. When we finally received order, food was stale and cold. I believe this is a management problem not really the employees, they seemed to be doing their best.