Popeyes Louisiana Kitchen
Grapevine, TX · Chicken restaurant
- Address
- Popeyes Louisiana Kitchen, 601 E Northwest Hwy, Grapevine, TX 76051
- Phone
- (817) 809-8770
- Website
- www.popeyes.com/store-locator/store/restaurant_85244
- Status
- Closed · Opens 10 AM
Popeyes Louisiana Kitchen is a restaurant located in Grapevine, TX. It is one of 259 restaurants listed in Grapevine. Its 3.6-star rating is slightly below the Grapevine city average of 4.2 stars. There are 10 photos associated with this location.
About Popeyes Louisiana Kitchen
Swing by your local Popeyes at 601 E. Northwest Hwy and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that... More
Hours
| Saturday | 10 AM– |
| Sunday | 10 AM– |
| Monday | 10 AM– |
| Tuesday | 10 AM– |
| Wednesday | 10 AM– |
| Thursday | 10 AM– |
| Friday | 10 AM– |
Customer Reviews
Terrible experience, no one should be made to feel like a dog. Ordered thru the app, two fish sandwiches. Went to pick up through the drive thru, checked before I left. On the app I stated I wanted No Pickle, No Tarter. However, both sandwiches had Tarter sauce on them. Went inside to get corrected. The manager angrily pointed to the printout and showed me that it showed No Pickle,, nothing about No Tarter. "I only go by what the print out tells me!" she says to me. Ok,,, fine, but I showed her my digital receipt in my email which read No Pickle, No Tarter. She angrily grabs the bag off of the counter and throws it away. I ask her can I at least get a refund? She angrily says "I'll make it again!" The two employees standing next to us looked dumbfounded. One even says "Maybe next time just
It's a great place to eat in. They're never too busy, its quiet, and the staff are always nice. I wouldn't recommend ordering delivery, though. We've tried ordering delivery a couple times and they've screwed it up both times.
Ordered tenders, got breading instead. Do better
Disgusting experience. I ordered a family box with sides and a half-gallon of lemonade. The lemonade smelled and tasted like sewage, completely undrinkable. On top of that, I found a hair in the mashed potatoes. This is a serious hygiene and quality issue. Totally unacceptable and ruined the entire meal. I won’t be returning to this branch.
I don't like complaining so I never usually post on here. I have ordered the Ghost pepper sandwich with cheese and bacon on 3 separate occasions and each time I have gotten what is in the above photo. It's still good but it's really frustrating as a customer to have this happen consistently. Even though the person who took my order had a thick accent, he repeated my order back to me correctly. It is not a language barrier. I believe it's the laziness of the kitchen.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.