Popeyes Louisiana Kitchen

Terrible crew. Just be walking around doing nothing. Waited 20mins for order. Food Missing. Food cold. General manger can not run his shift don’t know anything about work flow

Only come here if youre in a bind. The employees clearly want you to leave. Drive thru is about 20 minutes MINIMUM no matter what time of day you come in. Inside is no better. Don't come unless you have time. And I get nobody wants to work in fast food, but the employees adamantly show it, they act like customers are a bother. I'm honestly surprised this location hasn't closed as its poorly run, but I guess folks gotta eat

The last time I posted about this place was maybe 2 years ago. Nothing has changed y’all ! Waited at least 20 minutes or more for food behind someone else who was waiting on food which means they were waiting longer! Then after the guy brings my order to the car he says it’s another 5 minutes for the Mac and cheese when the girl at the window tells me it would be 2 minutes. I told him no thank you I have already waited over 20 minutes checks my order and the chicken is old and dry! Not even hot! After waiting all that time my order wasn’t even fresh! It makes me wonder if the person who owns it even cares about what’s going on here! Never going back! Just shut it down! Damn!

I haven't had a drive through experience that was shorter than 20 minutes at this location. No notice that we have to butcher the chicken for the order or whatever stupid reason that takes an entire kitchen staff 30 minutes to make 2 chicken sandwiches. Absolutely pathetic service.

Order Details: Pick-up 12/02/25 8:51 PM This order was an overall awful and frustrating experience since I had received very unsatisfactory meal items and met with headache-inducing customer service. Although I have already addressed this with customer support and I will be avoiding this location for the foreseeable future, I felt obligated to share my experience with the other reviews. I am always displeased by this franchise’s location in Euclid, OH, as it seems to be a reoccurring and persistent issue with the employees' friendliness and willing to correct issue(s) - an overall lack of humanity or care seems to be the theme. I had to wait over an hour for the food, including a severe hold time throughout the entire process to be given hard judgement if they could simply remake it -