Popeyes Louisiana Kitchen

I wouldn't even give this place a half a star but Google made me. Save yourself time, frustration and money by going somewhere else. The food is ok but the service (and attitude) is atrocious. Preordered and paid for food on the app and it took over 45 minutes to get my food. I even gave them 15 minutes after placing order before I got there. Even then they got the order incorrect. I don't understand how hard it is to look at the screen and double check the bag. This is not my first issue with service and orders there but it will be my last. I had ordered a large coleslaw in the past only to get home and find out the container was maybe 75% full.

Placed an online order, went to pick it up, and BOTH doors were closed 😤 I had no choice but to go to the drive-thru window. Got the wrong order, went back to the window, and was rudely told to move before I got hit 😠 25 minutes of my lunch break wasted just to finally get the right order, and not even all of it! Got 1 tender instead of 3 😡 #order #pickup #doors #drivethru #window #order #lunch #break #tender

I ordered the Classic Chicken Box for $10 to be delivered by Uber eats and instead received the Classic Chicken Sandwich. I called the restaurant and the manager basically called me a liar stating that he couldn't see that happening. I said, I have the proof right here! He said well bring the proof into the store with the receipt and maybe then we can do soi. I said, I can't come into the store because I don't own a car. Can't you send the correct order with another driver and I could exchange the wrong order for the right one? Or couldn't you at least issue me either a partial refund or a coupon for a free chicken box?

This place has really gone down. The food is disgusting. You can smell the old grease and taste it in the chicken. This place has very low standards. I ordered the spicy four piece. It was plenty spice no salt. The chicken was overcooked. Everything was just disgusting and there has to be rules and regulations on emptying and cleaning the grease that they’re cooking that food in. It’s a shame

Food was made well every Staff member greeted me properly and made me feel at home. The food was a wait but It was great. Id rather have hot, fresh, delicious food than cold, old, and gross chicken. I LOVE THAT CHICKEN FROM POPEYES!