Popeyes Louisiana Kitchen

We have been to this Popeyes twice in the last month. The first time it took about 30 minutes to get our food we ordered two boxes of chicken. Turns out they had a big order of 150. I happen to get there when they were picking up this large order. My mom and friend were waiting in the car the whole time while I was waiting inside to get it to go. I understand they had a big order but my mom had just come from dialysis and was exhausted. We tried it again about 2 weeks later. The three of us, I ordered the 3- 2 piece boxes of chicken, after 15 minutes of waiting I walked up to ask if they forgot my order, they just started working on it. They told me they had a big order and they would bring it to our table. I was so disappointed when I received my chicken thigh, it was very small maybe two

I've been coming here regularly for about 5 months. Consistently good, fresh chicken and biscuits. Today Feb 22 2026, I went to the competition was dissatisfied and had to come here to get my chicken fix. Thank you Popeyes Enterprise for the good food and service.

Not a good experience at this location. I should have read some of the reviews prior to visiting this location. The quality and timeliness of receiving our food was the most reverent to this review. So, there were no customers in the drive thru at the time of our visit yesterday afternoon. We purchased a 2 piece combo and a Chicken Sandwich meal. In regards to the service, we placed our order, paid, and received our beverages at the window, we were at the window for about 6 minutes were told to pull ahead that they would being the food out, even though no one was in the drive thru. Ok, we received our food a few minutes later and started to leave the area, so we checked the order on the road (should have checked it prior to leaving) and besides not having Napkins in the bag didn't have th

(1/4/2026) I would post 0 stars if I could. We went through the drive through and the guy kept having to repeat and correct our order. (should’ve been the first sign not to order here) When we got home, we noticed the chicken was very stale and old as if it had been cooked hours before and left in a warmer, we were missing sauces, and one of the meals we paid for was completely missing. I wanted to voice my concerns in hopes for a refund by calling them, but as always like the places around here, either no one answers the phone, or it’s not connected.

When you pull up to the drive-thru window they WILL say “Please wait.” Without fail. Every time. They are never ready to take the next order till the car ahead of you has their food. I just got my food and while it is tasty, I got maybe 20 fries? It wasn’t even half full. They totally shorted me on the fries. This has happened more than five times — where I’ve been disappointed in the very small portions. Popeyes is anything but cheap. Last thing I need is smaller portions and higher prices. I used to eat here daily. Many of the employees know me by name, so it’s a little awkward writing this review. But they are consistently slow and I was willing to look past that because I love the food. Lately it feels like even that is suffering. I’m probably on of their most loyal customers… and t