Popeyes Louisiana Kitchen

Derby, CT · Chicken restaurant

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Derby
#37
of 43 restaurants
City Percentile
12%
rating percentile
Address
Popeyes Louisiana Kitchen, 70 Pershing Dr, Derby, CT 06418
Phone
(203) 308-2284
Website
www.popeyes.com/store-locator/store/restaurant_85588
Status
Closed · Opens 10:30 AM

Popeyes Louisiana Kitchen is a restaurant located in Derby, CT. It is one of 43 restaurants listed in Derby. Its 3.4-star rating is slightly below the Derby city average of 4.3 stars. There are 10 photos associated with this location.

About Popeyes Louisiana Kitchen

Swing by your local Popeyes at 70 Pershing Drive and treat yourself to our awesome New Orleans-style menu. We’ve got wings in 6 delicious flavors, crispy fried chicken, perfectly seasoned chicken tenders, and our famous chicken sandwich that you’re... More

Hours

Saturday10 AM–

Customer Reviews

★★★☆☆ 3.0 Mark Goux · Feb 2026

I always get mediocre service here. I usually get the Original Chicken sandwich and I order it EXTRA MAYO all the time and usually its just the regular amount of mayo so I always ask for additional mayo on the side. They all have the answer" We dont have mayo packets " to which I respond I would like some extra mayo in a cup or dish( like their small side paper dishes the gravy or coleslaw go in. The mostly Indian staff usually try to play dumb like they dont understand me & its always " we dont sell mayo" or "we dont have a side of mayo" or we dont have mayo packets. They know exactly what I mean but everyone has the same answer. I want extra mayo on the side in the small plastic souffle cup so I can put it on my sandwich, hello !!!! They just dont want to run to the kitchen to get a litt

★☆☆☆☆ 1.0 Shannon Doyle · Feb 2026

Taste NOTHING like the Popeyes in NYC! VERY VERY Bland with little to NO seasoning! Why is it that cooks in CT can’t season and fry chicken like they do in NYC? Same with the KFC in Ansonia chicken actually taste undercooked No seasoning and almost raw! PLZ get NEW cooks who actually know how to fry and SEASON food!!!

★☆☆☆☆ 1.0 Holly · Apr 2017

First time there. Only one there. Should be taken that as a sign. The gentleman working the drive through was extremely rude. When I got my food the chicken on my sandwich was literally just breading. The piece of chicken was so thin it was non existent. The fries were cold. Absolutely disgusting. I threw it away. I can definitely tell this place isn’t staying in business much longer. There’s just no way.

★☆☆☆☆ 1.0 Taisha Thomas · Nov 2025

November 29th, 2025 Horrible experiences. If I could I would rate this place a zero. These people look so unhappy. I came in with my mom and niece for the very first time. I don’t understand how you don’t have no food at all waited more than 6 minutes. The staff is rude you could be saying thank you and they just stare at you as if your not suppose to be pleasant. I get you have to wait for food but 40 minutes when there’s no line at all. I see why they have bad ratings I just don’t get how they still in business it’s probably due to the location. Every person who went through the drive thru were able to get their food but they did mentioned to me they ran out of food meaning chicken. I waited close to an hour for food how is that possible when there’s no line except two people who just e

★★★★☆ 4.0 Nicole S · Nov 2025

I came on a rainy day. As I went through the drive-thru to pick up the order i was told they didn't have white meat (my husband's favorite). It would be 12-15 minutes. I said i would wait. I pulled to the front of the store and waited. And waited. There were only 5-6 customers in the time I waited. 25 minutes later they still hadn't brought my food out! I went back through the drive-thru and got my food. So annoyed.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Chicken restaurantCajun restaurantFast food restaurantRestaurantSeafood restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.