Popeyes Louisiana Kitchen

There was so much happening at this Popeyes. They were out of chicken tenders and the fried chicken was being made really really slowly. Orders were overflowing from the machine and people were about to crash out because some have been waiting almost an hour. The ladies were doing their best without guidance, training and being able to communicate with the customers because none spoke English. At first I thought how could it be that none of these ladies can speak English including the manager, but seeing how they were trying their best without guidance, and probably zero training, left me feeling sorry for them. How can someone work in those conditions, with zero support and not able to communicate with the customer? I finally received my order (wrong type of chicken but after waiting 30

Writing about a fast food place seems ridiculous but this one should not only be reported here but to the Orange County health department. After a frustratingly order process where the woman spoke no English, and she was messing my order up three times, I still had to wait 30 minutes. I watched at least six customers walked out of the door, waiting online because it was taking so long. Folks, you can’t have people who cannot communicate with their customers in a very busy mall outlet. Finally I get my order and when I get home, The food was undercooked, to a point that it probably could’ve made some of our family members here sick. I have had good experiences at other Popeyes locations. This one needs to be shut down immediately! I see the Popeyes management responded to all these commen

Came in and stood there for 2 minutes before anyone even come outfrom the back. I called ahead of time to make sure they had spicy chicken. I was told by the manager that they don't sell spicy chicken 🤔. Once I showed her on the menue they sell classic and spicy she seemed confused. I like Popeyes but they need to do better with who they hire and teach them how to better serve their customers.

My family and I love this location the customer service and they new people are there they are amazing like always say us as a customer we have to understand then they are doing there best to make us happy ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Normally I love this place but how do you say you don’t have something obviously advertised. Also what a poorly trained worker to start an issue because they couldn’t figure how to honor things because there isn’t a button. Always low on product or improperly stocked. And then wanted to tell me their usual long wait which I wouldn’t have minded waiting till they started mouthing off. This place has become such a waste of time and potential for a place to grab food.