Popeyes Louisiana Kitchen

I am extremely disappointed with my experience at this location today. I placed an online order ahead of time and went to the store for pickup, expecting it to be ready or at least prepared in a reasonable order. Instead, the staff repeatedly prioritized every new walk-in customer who came after me. I stood there watching multiple orders being prepared while mine was completely ignored. I waited over 20 minutes before they finally started making my food, and that only happened after the store stopped getting new customers. What made the situation worse was the condition of my order. I ordered spicy wings, but they had barely any seasoning on them , almost no visible spice at all. At first glance, it honestly looked like two orders of plain wings. The only reason I know they didn’t simply

Ordered chicken strips and they gave me chicken that looked like chicken jerky. They definitely are not following popeyes process. They also dont know how to take orders they seemed sketchy.

Great customer service. The family meal was great

Was thrilled it opened up so close to home, wanted to give it a try. Ordered at the drive thru. Asked the employee a question, he said he would ask but he never answered it. Ok whatever....got a family meal, and some sides and the strawberry pie. Now the chicken skin was nice and really crunchy but the meat reminded me of convenience store food. Where it's been sitting out for hours on end and the meat is like super dry and stringy. Similar to gum and once the flavor is spent to then spit it out. One of the sides was mac & cheese, the mac was cooked too long and it melded with the cheese. Tasted ok but, should maybe be called mac & cheese soup as there was no macaroni texture. The mashed potatoes were fine, I mean if they messed this up it would've been really interesting. Ngl for $40

I haven’t had PPC since 2010, but TikTok reviews had made me want to try it out. The food was hot and fresh! The service was great! Keep up the good work, with quality clean food.