Pontillo's Pizzeria of Hilton

A REAL PIE. If you want a real pie, this is the place to go. One of the best places in Rochester. Dan and Austin set me up every time, they are the best. They will take care of you.

I showed up yesterday to pickup an online order. For some reason my order didn't show up in their system so it wasn't started. The young man was very friendly and apologetic and insisted that he would cook it immediately and deliver it to me for free and that he would throw in something extra. Then he absolutely refused to take a tip when he delivered it. Very surprising to have such great service above and beyond these days. Plus their wings are the biggest and best price in the Hilton area IMO

It’s ridiculous how they can even serve food this burnt. This was a pickup order we placed online and paid for in store, when we seen how burnt everything was we called and complained, the manager said that they would remake everything and deliver it to us. Some time later we got a call back and they said that they could not deliver to us because our address was blacklisted. We have never ordered from here before today so how could we be blacklisted? They wouldn’t even give us a reason to why we were blacklisted. No refund or any other solution to the issue. Rude staff and horrible service!

Wings are good, just picked up and order and they were a $1.00 not sure why, I didn't see anything anywhere indicating a price increase. Last week they were $16 something an order this week $17 something.

The food is always delicious, and the order is ready when promised. Friendly service, no complaints here.