Pondella Clinic

Ive been coming here for almost 2 years and have yet to have a bad experience. Every nurse I’ve had is extremely sweet and doesn’t judge me for any of my personal choices, which makes me feel more comfortable. EDIT: I changed my review to 2 stars. While I stand by my pleasant experiences with the nurses, the last time I called I was helping my sister set up an appointment and the lady on the phone was extremely rude and got mad at me for asking if she needed information that she never asked me for. I sincerely hope she doesn’t talk to other women like that.

Just done. For the third time of my last 2 appointments they confirmed my appt just to cancel it a few hrs later and then tell ME to call to reschedule like I cancelled the appointment.

I experienced one of the worst visits in my entire life. One of the nurse there, ( after getting crappy service, she didn’t want to give me her name, one of a Hispanic descent, black ponytail) was incredibly UNPROFESSIONAL and RUDE. She was judgemental about my sexual risk, was condensing and looked down upon me like she never engaged in unprotected behavior. Suffering from anxiety, I warned her that she was making me upset and after that she directed me to leave the office. Not only was I sobbing uncontrollably, she really didn’t seem to care. The co workers seemed to worry about protecting their own instead of correcting the mistakes of their co worker. The pregnant lady with the glasses at the front desk was very heartwarming and genuine, comforting me. Look, I untimely understand what

My mother went in for an appointment here because she didn't have insurance and the Doctor (Turell?) flat out said "You don't have insurance? You're just wasting my time". He was rude for the rest of the appointment and didn't say much else to her. Two weeks later and still no call or anything with results from tests so she calls in to get them. Worst service EVER!!!!! I would NOT recommend this place or that doctor to ANYONE!! You'd be better of going to the ER!! And don't even get me started on Social Services!! It's all a joke!!!

Very nice and pleasant staff. It was cleaner than a lot of places I’ve been to. The lobby has a nice tv with entertaining commercials about health. The doctor was very kind, respectful and thorough when asking questions. Very knowledgeable staff. Explained things that other doctors failed to mention. I enjoyed going to this location and highly recommend it.