Pollo Campero

Good morning, today I had the pleasure of visiting this place. It really caught my attention, since I moved from Brooklyn to Garden City and had heard about it without ever having been there. I want to say that I thought it was excellent. The manager was very attentive; the cashiers were busy taking orders and she helped me. Her service was excellent. I tried the empanadas—wow, delicious! Elisa took my order and was very kind. The place looks old, but it was very clean. Thank you for the excellent service, and I will visit again soon. This time I might go to another one; I searched on Google and Merrick and others are close by.

Came here based on a recommendation. The chicken is juicy. Even in a classic chicken sandwich with nothing on it - literally just the chicken between the bun, it was juicy. The yuca fries is a must. The Mac and cheese is very creamy, but few bites in started to taste salty. Good thing the family meal came with 2 drinks. I tried the hibiscus drink and the peach/nectarine drink. If you like mango flavor, go with the peach/nectarine. If you like slightly tart, go with the hibiscus. The plantains taste like plantains; nothing special. The buns taste like Hawaiian rolls. It’s unfortunate the chicken only comes in thighs and legs. No breasts. You can order it grilled or fried. Opted for fried. Compared to larger chicken franchises like Popeyes or KFC, Pollo Campero does not offer mashed potatoes

Wasn’t great. Did like the girl that was serving me. But my food was poorly packed. I order the salad bowl.. it’s empty. I was the only black woman in there I felt the energy. .. everybody else plate looked good except mine. I can count how many pieces of lettuce I have on my hands. Mango drink good! I won’t be coming here again.. maybe with one of my friends 🤷🏽‍♀️ $13. update//: i followed up on the response and contacted them and nothing was fixed haha. thank you still won’t be coming. Update 1/31. My bf ubers. Your workers are rude and racist. Assuming my bf won’t deliver the order .. your worker took a picture of the order before he could grab it. Is it only Hispanics ALLOWED/ACCEPTED? That’s how it feels in POLLO CAMPERO. I’ve gone to many Spanish restaurants and the treatment NEV

Terrible service. I placed an order for New Year's Eve dinner, and they canceled my order at the last minute without notifying me. They didn't refund my money until I called the store five days later.

I had a bad experience today in pollo campero I made an order and they sent it to me wrong and also the chicken was raw and with blood I think they should cook the food better to avoid any problems and also give a better customer service