Pollo Bravo
Houston, TX · Latin American restaurant
- Address
- Pollo Bravo, 5801 Memorial Dr, Houston, TX 77007
- Phone
- (713) 492-0673
- Website
- elpollobravo.com
- Status
- Closed · Opens 10:30 AM
Pollo Bravo is a restaurant located in Houston, TX. It is one of 7,867 restaurants listed in Houston. Its 4.2-star rating matches the Houston city average of 4.2 stars. There are 10 photos associated with this location.
Hours
| Saturday | 10 AM–8 PM |
Customer Reviews
Nice Peruvian chicken place. The service and food are good. I found the Chicken a bit dry but they have a green sauce that is really delicious to pair it with. Overall it’s a decent place and fast. Inside is very clean also. They charge you a fee to use a Card Vs cash.
I went to eat at Pollo Bravo and from the moment I walked in, the experience was bad. No one greeted me, no “hi,” no acknowledgment at all. I had to walk all the way to the front myself just to get help. The two girls at the counter were rude and short with me and basically just said, “Sit down, we’ll come to you,” with an attitude. I’ll be fair: the food was decent, the portions were good, and the music was nice. Unfortunately, none of that makes up for the terrible service. What really sealed it for me were the hidden fees. At the end, they charged my card without explaining anything, and only afterward did I notice extra charges including a tip and a credit card fee. No one mentioned this upfront. Is that even legal? It felt sneaky and unprofessional. No wonder it’s called Bravo Chic
Omg , delicious flavor, they have several sauces to try all unlimited free and tasty, I would come back anytime .
My first time here. Let me say, not bad! I came with my family so we had the chicken family combo. It came with their signature chicken, rice & beans, avocado salad & plantains. Oh & one more thing it also came with French fries with sliced wienie dogs which was different but I liked it. Over all, the food was superb, the price was great but the service could have been better.
The food here is delicious, but I paid the surcharge to get all dark meat and they gave me a mix anyway without telling me until I picked it up. When I asked why they said because they have a lot of white meat chicken. Pretty sure that's why theres an additional charge. Frustrating since nobody at my house cares for white meat and as far as I can tell they didnt refund my surcharge. So theyre also stealing from me. Guess I wont feel bad about initiating a charge back.
Accessibility & Amenities
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