Playa Bowls

I visited this location for the first time yesterday and was unfortunately very disappointed with my experience. The customer service provided by the three employees working at the time was unprofessional and discourteous. When I entered the store, none of the employees acknowledged me. I stood at the register for approximately five minutes before having to say hello myself to receive assistance. Even then, the interaction felt dismissive, and I was met with an attitude that made me feel as though I was inconveniencing them. Additionally, I waited about 30 minutes for my order while the employees appeared to be socializing and joking with one another rather than focusing on customer service. This significantly impacted the overall experience. As someone who has previously worked in the foo

I notice if you don’t give a tip they let you sit and wait until they make your order after they do everyone else’s order! Which is completely bad service. This is the second time this happened. Makes me not even want to go to the Nanuet location. Hire better servers, or talk about customer service skills. The service is very poor if you don’t give a tip. We are already paying, why do we have to leave a tip?

Hi, good afternoon, Hoping all is well. Please note: Trust me and believe when I say that I love my playa bowl only with granola. I also buy a pack of granola separate since it taste so good. Thank you always for your service. Sorry I never have the picture because I jump in immediately. Lol Good day

One employee was rude when I asked for a rag so I could clean a dirty table that I wanted to sit at. She said "you have to wait, we're busy" When also asked what a sign said because we couldn't read the handwriting, she said," well I'm not in front, how would I know?" Then I made the mistake of going to the restroom. The pictures I posted do not even do justice to the filth I experienced. It appeared not to have been cleaned in weeks. Bodily fluids stained the floor amongst other atrocities. They should be reported to the health dept.

Absolutely disgusting I came for my lunch break eating peacefully alone, noticed halfway that roaches were also having a nice time eating besides me. This isn’t the first time I’ve delt with roaches crawling around me while eating here, it’s every time I come in here and I finally decided to speak up because I’m actually disturbed. An health inspector needs to come in here asap! This is a disgusting and disappointing. workers should prioritize cleaning instead of being on their phones.