Pizza Hut

I’m extremely disappointed with my recent order. I ordered directly through the Pizza Hut website (not DoorDash or Uber Eats) specifically so I could request very, very light sauce due to medical dietary restrictions. I also paid extra for delivery so I could include this request and added it clearly in the specialty comments. Unfortunately, the pizza I received had an excessive amount of sauce — so much that the cheese was barely visible. To make matters worse, I ordered and paid for two ranch cups and instead received two garlic sauces. Had the store contacted me to say ranch was unavailable, I would have canceled the order and ordered elsewhere. I was never given that option. When I called the store, I was told they would not refund my order. The only options offered were: Sending a

I'm leaving a 5 star review for a not great experience that ended up being great, here's why.. 1. Great management. Thank you Ashley for not only being professional, but also kind and truly helpful. 2. Mistakes happen absolutely everywhere. Ultimately the way management handled the mistake, is why I will order here again another time. Good job.

Not great. I ordered a pizza with extra cheese and it came with one slice with no cheese and the rest with barely any cheese. Tried calling and was placed on hold until they never answered.

So I ordered a little later but made sure it was in before 11:30 since they close at midnight on Friday night. Picked it up- got home and I ordered a regular breadsticks and the lil bites pizza. Even tho I was picking up I gave over a $4 tip since it was end of the night. I did NOT get a regular full order of breadsticks- I received some flat over cooked piece of dough that was sliced and not even pulled apart. The entire thing was probably only a 3rd of the thickness of a single normal breadsticks. The pizza was a bit overcooked- normally this would not bother me but having the lil bites crust- half of the bites the cheese had exploded out and they were empty. Could not return due to the store being closed by the time I got home.

I have not had pizza hut in ages, but wanted to check them out since they still had heart shaped pizza’s throug the 17th. Pizza looked great and cooked perfectly, just wasn’t quite as flavorful as I recall? Breadsticks were still the same and delicious. I would come back.