Pizza Hut

I placed my order, and the pickup time said 5:43 PM, but I didn’t get my food until 7:32 PM. The app never notified me of any delays or mentioned that the restaurant was busy. My order included two Big Dinner Boxes and one double cheese sticks, so they considered it a “big order,” but it felt like it was completely ignored. I waited inside the restaurant for two hours, watching customers who came in after me get their food and leave before me (me and brother in law ended up the last people waited their food — which clearly shows the level of disregard towards the customers) that was extremely frustrating and disrespectful. Waiting two hours for food, no matter the size of the order, is unacceptable. After over an hour, the staff finally realized how long we had been waiting and made a l

The food is always good that I get here. I pass by here often and use the drive thru. That’s why I gave the atmosphere a 3. I am not qualified to answer atmosphere because of the 12+ meals I haven’t gone in. They have all been take out. I go online on the way home and order. But the service has always been great. With a minimal wait. It has never been a wait at the drive thru even with a long line of cars. The following is just my opinion.i hope it’s okay with vegetarians.i have lived with one for a long time!! All my life! I changed my review number from a four to a five. I received a very nice email from the owner for giving them a 4 on my review. I give most places a 4 because you have to be a stand out to me and go beyond on something. I felt like this was going beyond so I changed it

Worst experience ever! I ordered delivery at 1130 for my office to be delivered at 12 noon. By 1:00 they still hadn't delivered the pizza. Despite my order showing as in progress (see pic). I call the restaurant and I get some story about them not having any door dash drivers today (I ordered delivery on pizza hut site, not through door dash) additionally door dash made 4 other deliveries to my office building during this time. Either way I was not getting my pizza delivered. The manager said I could pick it up. I left work and went to pick up my order. When I received it, it was freezing cold. I requested a new pizza to be made. This apparently pissed off the workers as they didn't want to do it. I insisted I was not accepting this pizza and cheesesticks that had been sitting there for

First. We absolutely love Pizza Hut and we’ve eaten there for years BUT Waited 2 hours for an order. They had to remake a specialty pizza and still got it wrong didn’t give us half of our order and then offered a brownie for our trouble. The current staff at this Pizza Hut is a joke. AVOID AT ALL COSTS. Manager just makes excuses wastes 2 hours of your life and you do not get your order and then they offer your a brownie for your trouble. We Will never be back. Side note: Pizza Hut get your franchises in order. Sad. Sad.

I would say as a forewarning. Inside is slow service with a 50/50 chance of the staff getting your order correct. My bf & I arrived at approx 8pm to 810 pm. The waitress said to sit on the left side of the restaurant bc chairs were up the other side already besides a table that was already there. So at 810pm chairs were already up! And not to mention every booth on the left where they suggested we sit was dirty!! Geez, that was just the start. But not get lengthy here. Just say we waited over an hour for our order which we were missing a pizza that the waitress verified she did not put that one in. * Who knows what happened. The kitchen oven area had 10 pizzas hanging outta the oven waiting to be cut & boxed. We ended up taking our food to go bc by this time Ingles grocery was soon to clo