Pizza Hut

This is the 2nd time I've had the same issue at this location. I order a pizza with extra sauce & not only does it not have extra sauce, it has almost zero sauce at all, but is loaded with toppings?? I thought toppings cost more than sauce so one would think if anything they would give the extra sauce & skimp on the toppings. The 1st time it happened it was on a personal pizza I ordered, the smallest pizza available. How they couldn't manage extra sauce on a personal pizza I can't understand. The manager was kind when I called to complain & offered me a free pizza on my next visit. This time I ordered a large pizza with extra sauce & paid $10 extra in delivery fees & tips to have it delivered only to have the same thing happen...not only was there not extra sauce, there was almost none! At

I want this Pizza Hut to be good. I truly do! It is not far from my house, but time and time again it SERIOUSLY disappoints! The customer service is consistently terrible. The website with the times for the pizza to be ready is off...way off. Our pizza was done almost an hour after it was slated to be done. There were at least 15 people waiting for their pizza when we arrived, and about 40 in the que. We were number 26, and we arrived 30 minutes AFTER our pizza was supposed to be done. People were leaving left and right. Unreal! And to top it off, the pizza was warm at best when we got it and was honestly not that great. Pizza Hut, please do better!!

I waited in the front for over 20 mins before I was greeted. 3 ppl were working in the back. One was on her personal cellphone device, and you could hear her full conversation in the lobby. The person getting the pizza out the oven finally acknowledged me. My food was great though. Just needs better customer service

I am currently waiting for my pizza which was supposed to be ready almost 30 minutes ago. It was also, only ONE pizza not a huge order. This is also two Fridays in a row this has happened to me. Last Friday I did not get my pizza order until over 45 minutes after I ordered it and I gave them ample time before arriving. I still stood in the store for 30 minutes. Things have GOT to get changed, because when they first opened it was running great and the orders came out quick. You risk getting to eat dinner on time if you don’t plan correctly.

Live nearby and keep coming back trying it like a bad relationship. Food arrived 40 minutes past when it said it was delivered. Our thin crust pizza was burned and let’s just say extra extra crispy. I called 3x to check on the order but no one ever answered then I called to fake place a new order and they of course answered only to transfer me to a supervisor who never answered. This has been one of our better experiences. If they served alcohol I’d expect to see Jon Taffer there one day soon. Is this owned by the same people who own the McDonald’s? I’d rather poke myself in the eye with a stick then eat at either of these places