Pizza Hut

Ordered delivery online: large beef thin taco pizza and supremo sandwich. Estimated delivery time was 8:36 pm. At 9:13 pm, I called and asked where our food was and got told that delivery driver #1 forgot it when they left with another delivery so they were sending delivery driver #2 out with it now. Food arrived at 9:30 pm. Got our food inside and unpacked a container of shredded lettuce, a container of onions, cheese and tomatoes and the supremo sandwich. Opened the pizza box and saw that they put ALL OF OUR PIZZA TOPPINGS ON THE SIDE!!! Our taco pizza was nothing but cheese and beef. We now have a build-a-bear pizza in front of us that we assembled ourselves to eat. WE DID NOT ORDER IT THIS WAY AND THIS IS NOT ADVERTISED ONLINE WHEN ORDERING!!! I called and asked why our pizza was se

Food was excellent, made just the way I ordered it. My server was very nice and attentive and she che ked up on me to make sure everything was up to standard. Would definitely eat here again.

All I got to say is the food is good, but someone who has a hard time talking with people in general, I hate talking to a Ai ordering bot. Why do I have to ask for a real person. I called to order a pizza never done it before and its a robot, is it that hard for a real person to take your order.

Charged by ingredient upon ordering a Grilled Chicken Bbq Medium Pan Pizza when the menu said it was $22.49 - added $1 for Pan pizza although it did not state addition of anywhere on the menu. When I had this pizza in Wichita, Ks it was under $20 + tax. What the deal Pratt manager? Came out over $26!! Alas I did not have pizza today!

Terrible Service at Pizza Hut Pratt Stopped by the Pizza Hut in Pratt, KS and had one of the worst customer service experiences I’ve ever had. The young lady working the front clearly didn’t want to be there—her attitude was negative from the start, and she acted like talking to customers was a burden. I stood waiting for about five minutes before she even came out to greet anyone, and there were four or five other people waiting too. She was the only one working, but instead of trying to help quickly or communicate, she seemed more focused on getting tips than actually serving customers. Two couples walked out because the wait was so long. I stuck around, but honestly wish I hadn’t. This kind of service is unacceptable, especially from a national chain.