Pizza Hut

I'm sorry to say I'm pretty done with Pizza Hut. My son started working at Pizza Hut in Las Vegas about 14 years ago , first job. He of course over the years brought home pizzas , pasta , and wings on occasion and it was pretty good. He started as a cook / customer service and later as a delivery driver. After the shutdown of the pandemic we noticed the decline of the quality of the ingredients and slowly quit ordering. Every once in a while they would have a promotion or something and we would give them another shot and usually were disappointed. I recently moved to Mustang and the other day I decided to try this location for the $10 New Yorker Pizza. The employees were nice and told me it would be a couple more minutes for my pizza which was fine. I was surprised they had a good

So I know this should be a bad review but the manager Rebecca Save the day I had bought my pizza for delivery and noticed after 40 minutes that it was still saying in the oven made a call was put on hold and no one came back to pick up. The phone told me my pizza was lost and that they’re slammed I had asked if there could be some compensation said they were gonna talk to a manager and never picked back up so I called back asked to speak to a manager and spoke to Rebecca, very professional, very accommodating actually gave me a refund of my of my order And Had my order redone and put through DoorDash and was very apologetic and very thorough. I think she should have a raise great management. excellent customer service

We ordered 2 large pies on a Monday night. I asked for light sauce on both, and both were DOUSED with red sauce. The cheese was just barely melted, and the vegetables were not even close to cooked through. Very little charring to indicate a lengthy oven ride. The food tasted just okay. This experience is not gonna have us sprinting back for more. The order was made very fast, but at the expense of the final product. 15 minute time to ready, and it was pretty close to that. We did order through the app.

Austin helped me during a very busy New Year’s rush. Despite how crowded it was, he assured me he would get my food as quickly as possible and he did. He also gave me a free drink for the extra 15-minute wait, which genuinely made the wait feel completely okay. I left with a smile on my face thanks to that thoughtful and kind gesture.

I ordered the $6.99 box for my husband and I for dinner, and I had it delivered. The pizza was fresh and hot, the wings were perfectly cooked and sauced, I got all the sauces I ordered. Everything was delicious! Our delivery driver was very nice and had our food delivered to us still hot. We haven’t ordered from here before but we definitely will again!