Pizza Hut

Service is quick, staffing is short so they use door dash for delivery, first order was burned, manager resolved the problem quickly and professionally. Thank you for the great customer service and for the good pizza on the 2nd try.

Went home 20 miles with this after waiting 7 more minutes for them to remake a previously burnt cheese pizza. Got a medium instead of large I ordered, but didn’t want to wait . Didn’t know they eeee ALL BURNT!! Asked for 2 cups of marinara. Got marinara in this. Good thing it didn’t spill in my vehicle! Who does this??? I’m asking for a full refund tomorrow. Dinner ruined. Avoid at all costs.

Completely messed up my order and a long wait time. I waited for almost 20 minutes past the estimated pick up time, they didnt have the right flavor wings, I said that was okay, I would accept a different flavor, then was told they didnt make enough wings to make the flavor i wanted and they just gave me some they already had made up in the warmer, that I cant even eat. Okay, whatever. I get home and open my pizza to see that its completely the wrong pizza. Their prices are way too high to not get what you ordered. I paid $55 dollars and got 2 correct things of the 4 things i ordered, not to mention i paid extra for dipping sauce that I wasn't given.

Forget trying to get it delivered. I live just outside the delivery area so can't place delivery orders. I used to be able to door dash orders but now they cancel every order I place and then become temporarily closed for the rest of the night on door dash. I can order from every other place in Metter and have zero issues with delivery, even after Pizza Hut cancels order. They try to blame it on door dash but Pizza Hut is the ONLY place in town that cancels EVERY SINGLE order. They often don't answer the phone either.

We ordered at 8pm Saturday night so we were ok with the 45 minute delivery time we got 2 medium pizzas and cinnamon buns. The actual delivery time was double that promised 45 min. My 14 year old daughter got the food from the driver and no cinnamon buns or explanation. We sat the pizzas down and the bottoms of the boxes are cold to the touch, my 4 year old is starving by now and whining as I call the store. The "Mgr" Timothy gets on and starts talking to me like I'm another customer he texted earlier to replace THEIR cinnamon buns they forgot.......he was rude when I asked how long until we can get OUR cinnamon buns replaced, another hour or so. I told him the pizzas are not up to par but my kids are hungry so can I just get a refund of just the buns we never got, he refused a refund for j