Pizza Hut

First. And last time here. Burnt on bottom. Smashed pizza. The box was like a grease trap. Definitely not with the money. Then did the email survey and said NO to contact. And Shannon Graham decided sense she's RGM of the local stores, shed defy my wishes and email me. But ofcourse with a no reply email. Their regional manager can't even follow a simple no. That's bad. Real bad. And an employee took a slice AND took a bite outta the cheese sticks. And put it in box. Truly disgusting practice. This was night shift too.

The food was ok but it was kind of dry. The cheese bread was over cooked and we asked for ingredients to be spread to the crust and it wasn't. They told us it would be 22 mins to make the pizza we got there in 20 and it was already done and on the verge of being cold. We might order again for a 2nd chance but not positive on that.

I'm surprised by all the negative reviews, but i suppose it's exceedingly more common to hear negativity than praise. Ionia Pizza Hut always does a really nice job. Most importantly, it's very clean. Staff is always friendly and efficient (shoutout to Katy). Food is super fast and affordable. You can order huge meals and they'll be ready in less than 15 minutes... I don't know what's to complain about exactly. First world problems i guess! Keep it up, Ionia Pizza Hut.

I have given this location the benefit of the doubt twice and both times have been disappointments. All the waitresses I have dealt with here have been incompetent. The first time there, we were treated like inconveniences. Our waitress didn’t offer to get us anything else, causing us to have to stop her for more napkins and ranch. She rolled her eyes and let out a frustrated breath. I could understand this if the restaurant was busy, but we were one of two tables there. The second visit, we waited a full 20 minutes before we even saw the waitress who didn’t introduce herself, didn’t offer drinks, and asked us what we wanted to eat. That was it. The only time we saw her was when she dropped food at the table. She walked by us multiple times, never offered any drink refills, and th

After opening our pizza we discovered that one slice clearly didn't belong with the rest. It looks like one piece was taken out and replaced with a smaller piece before it was given to us. I've never had this issue with other pizza places.