Pizza Hut

I went to the Pizza Hut in Hermitage, PA for pizza. I was so disappointed in the crust. It was definitely not hand tossed. It reminded me of a frozen pizza crust. Or like the crust some places get that are already made and you just grab them and put the sauce, cheese and toppings on. It was awful, had no flavor and no hand tossed texture. It tasted like a cardboard box. I won’t be going back there again.

Food was actually good. However, I expect to be told upfront that once you place an Uber ordered, you can't cancel. For some reason Uber switched from my local store, to this one. Instead I was told to call Uber to cancel. I called Uber, who then called them and was told that the system would not let them cancel. So I wasted 30 minutes plus, had they simply told me to come and get the order because they could not cancel.

You need to hire a new manager and waitress at this store. The first time we went in the food was horrible. Couldn't hear the waitress. The place was so cold within 5 minutes the food was cold. Turned them in. Received a credit and was asked to dining in again. We did. Waitress spent more time in the bathroom and in the back then out front. Didn't even ask if we needed anything or how everything was. Had to go behind the counter to get her attention for the to go box and bill. The manager refused to give us our credit and made us pay half the bill. He couldn't deal with the problem himself had the waitress do it . Other people had to wait too. A couple guys at a table got up and left. She never went to them .

Ordered food I called right after and asked them to please mark what pizza had what i explained we have very small kids and I needed the boxes marked the lady told me she would tell the cook I got there and asked if he marked them she told me she does not know if he did he's a new cook well he did not and I got told it's because they have a new cook I call it a lazy cook I will be calling and reporting this sad people work in places like this and do the least they want at least put some good effort into this job

Walked in at 830 on a friday night and she said dining room was closed. My boy loves the wings here. This place has gone down hill. We use to be regulars here and now no more. Were done here.