Pizza Hut

Would you eat this? First, I ordered delivery and it took over an hour and 15 min to be delivered. Then when it arrives it’s burnt. I tried to call and report it but no one answered. I went in.no immediate apology no remedy. I asked for my money back and that’s when I was told they could remake it. I asked the manager would she eat it and how could you allow this to leave your store. Well I had to wait even longer for a remake of the pizza. They really need training in this place. And it wasn’t short staffed, there were 2 managers and 5 associates. Just ridiculous!

I just ordered a hand tossed pizza that was so thin it had to be a thin crust pizza. I returned to the store to show them and was told it is indeed a hand tossed pizza. My question was, how thin is the thin crust? The manager replied as thin as a cracker. I layer a saltiness cracker next to my hand tossed pizza and it is thicker than my pizza.

I ordered 2 large hand tossed pizzas - both with sweet marinara sauce, one of the pizzas to have double mushrooms. When eating the pizzas, I noticed that both did not have any sauce on them. Without sauce, the pizzas were very dry - like eating cardboard. The boxes probably would have tasted better. The pizza that was to have double mushrooms only had the regular amount of mushrooms. These were the worst pizzas I have ever had. Next time I order pizzas, I will seriously consider going across the street and order from Dominos.

I love all their food but it has come to me they have been a little lazy with the chicken wings. They changed it to the grey container which I’m not a big fan of and they barely add sauce to my chicken. It was honestly better with the black container.

Pizza Hut has been my favorite forever. I've loved the New Yorker since it first debuted in 97/98. This location pops out a delicious pizza every time. And the staff goes over the top to give good service even when busy. Thanks for satisfying our cravings! Update: Malik the new GM must not know I am a frequent guests of this Pizza Hut location. Our last pizzas from here was absolutely horrible. Seems like this location is struggiling with efficiency and quality. We ordered the chicken sausage and instead were given the bland, hard fried chicken chunks on our pie. In addition, the second pizza was sloppy and barely stretched the box. I called and was promised by the MOD to be compensated on my next order. When calling to retrieve, Malik offered a brownie instead. How sweet boss. Does not