Pizza Hut

We got to town fairly late but with enough time to order and receive pizza before closing time, so I quickly ordered via the app. App advised pizzas would be done in 15 minutes and when I arrived at the location I was to click the button that let the employee know I'd arrived, which is what I did. After waiting about 10 minutes, I went inside to pick up my pizzas as no one brought it out as requested. Pizzas were on the counter, not in a warmer. When I opened the pizzas to make sure they were mine, I noticed they were over cooked. I mentioned it but got a deer-in-the-headlights response. I pre-tipped when I paid via the app, so there seemed to be no attempt to EARN the tip. They were closing in 5 minutes, so I just took the pizzas and left. When I arrived home, in better light, I discov

The pizza was great ! And while we waited the order delayed couple of minutes , nothing serious. But yet , the manager compsient as with cheese sticks and sodas on house ! That what I call service out of this world ! Thanks! It was pleasant .

Big reasons for 1 star: Manager was rude and didn't give me half of my order or a refund. When I entered, a pizza was sitting in the open, cooked but unboxed, for a minimum of 8 minutes after I started keeping track. Guarantee that it's cold. One particular employee kept coming to the front to talk to friends, at one point for over 10 minutes. Despite (as later shown) being "incredibly busy." Ordered a pizza and an order of bread sticks at 7:04, online promised 14 minutes. Showed up at 7:16, paid and waited, I figured it'd be closer to 20. At 7:41, 23 minutes late, they came and brought the pizza. I asked where the bread sticks were, and they said they were out but could make another pizza. I asked why they didn't ask me in the 25 minutes I had been standing in front of the counter. The "

For the third week in a row I had to go into the store after receiving my online order. We had ordered a med pan pepperoni and received a pepperoni, sausage and bacon. Well, my son won't eat that. He looks forward to "his" pizza. When I got to the store the fella says "well, you got quite the deal as this pizza costs more than you paid". Who cares? It's not what I ordered. He did have them make the right pizza. Two weeks ago the driver left without payment. I tried calling the store but it wouldn't go through. I was told by an employee that they had turned off the phones as they were busy. No one was there (no. one) when I pulled up. They had also forgotten the breadsticks I had ordered. I am disappointed that this store is sliding back into ridiculous mistakes. Continuously.

Was concerned reading some reviews. Noticed a lot were delivery issues. We dined in got a pan pizza with mushroom and sausage and a few sodas. Everything was as it should be from Pizza Hut. They seemed understaffed but all were working hard and friendly. Its probably due to some days they get a lot of travelers while other days nothing. Hard to staff for that.