Philly Pretzel Factory

Nice to see this place us back open! Stopped in and got a very friendly welcome! Had some rivets and dipping sauces, the pretzels were very fresh, sauces were hot and both were perfect! Saw some pretzel dogs coming out and they smelled great! Nothing makes my day like a good pretzel!

Place is clean. People are nice but cmon folks. 3/4 of the time the insides of these pretzels taste like raw dough. On lucky days they are cooked thoroughly. Today they are bad.

Love the pretzels! I always stop by when in the neighborhood.

To me the STARS indicate 1 for bad, 2 for OK, 3 for good, 4 for great, 5 for fantastic. First time here, I gave 3 stars because I expected my order would be made fresh upon ordered.. The pork roll and cheese was 3.99 and WAY smaller than expected, and the pretzel was hard as a rock. The cup of mini cheesesteak pretzels only had four in the cup, but if you look at the picture online, it’s advertised way different. They were also premade, not sure how long sitting in the window, but they were both the last ones And they were extremely soggy. We also ordered 10 pretzels, which were also premade sitting under a heat lamp, but they were good. I will go again only IF they make FRESH upon my arrival. Friendly employees!! We didn’t get any mustard had to pay for it 🙄

Best pretzels! Please open a shop in VA!