Philly Pretzel Factory

Picked up a Rivet tray for a picnic. Pretzels were so fresh, hot, smelled amazing. Payton greeted us with a smile and was so friendly. Will definitely order again.

Friendly staff. Clean well stocked store. Had the pretzel dogs. Nice size hot dog, with cheese and covered in a crispy pretzel. Handicap parking and entrance.

The Pretzel Factory is the perfect spot if you’re craving a classic, no-nonsense pretzel. You get exactly what you pay for—hot, soft, and fresh, with just the right amount of salt. Definitely go for the regular spicy brown mustard; it’s the perfect complement. Skip the hot mustard unless you want a horseradish kick that burns your nostrils! The staff has always been pleasant, and I’ve never had an issue with my orders. Definitely worth it, and they’ve earned a repeat customer.

Philly Pretzels taste good and are a fun quick snack. We've only ever ordered a few pretzels at a time, never catered or ordered a large order. Staff seems friendly all the time. This is not an elegant place, by any means, but it's fine to get a few pretzels to go.

Ordered a day in advance and picked them up cold and shriveled up like sitting for hours.. called to complain and staff said I don’t know what to tell ya!! NEVER AGAIN!!!! You don’t know how to handle customers and I’m sure will be losing your business soon!!!