Pelicana Chicken

Dine in. Quick meal (15 minutes). Nice staffs. Delicious chicken wing. Fries is good. Rice is okie. The food is great. We order the fried chicken with thigh and garlic sauce. It’s perfect cuz we are so hungry. We added a fries and rice. It’s perfect for hungry people of two. The service is wonderful. They suggested just enough. The staff makes us feel welcome and ambience is chill and relaxed meal.

I had a great experience with the chicken wings. Each wing was perfectly crisp and flavorful. I chose the level 2 spice sauce, which had just the right amount of heat without overpowering the taste. By the time I finished the last wing, I was full and completely satisfied. The price was more than fair for the quality and portion size. The only minor downside was the Cajun fries. They were cooked well, but the seasoning lacked the punch and depth I was hoping for. A bit more boldness in flavor could have made them match the wings’ power.

I order a pick up at 7pm and schedule pick up between 8:15 to 8:30. I arrived at 8:20, they said is not ready then I waited for another 20 minutes and I ask again if the order is ready, one of the waiter said still working on. Luckily another waiter comes and ask me what order am I waiting for and the entire order is sitting in the branch all this time. I waited another hour p minutes for nothing. Now my chicken is cold and my fires are saggy, I have to reheat my food again, this is so ridiculous.

The food itself was really good. The chicken was flavorful and cooked well, which is the main reason I’d even consider going back. It did feel like sometimes the kitchen was a little lazy with certain things. Some items felt rushed or not as carefully put together as others. The biggest issue was the service, which was honestly horrible. We had to ask for everything instead of the staff just doing normal check-ins. Things like napkins, utensils, or even simple things were never brought unless we went out of our way to ask multiple times. It felt like we weren’t actually being served.

First time trying this Pelicana location. I’m happy that LI has one but was disappointed with the experience. Chicken was good though our spicy crispy chicken was not spicy and I’ve had better budae jigae at their Forest Hills location. Service was terrible - slow and forgetful. We flagged someone down whenever we needed something but had to remind them a few time. I saw a couple at the table next to us just get up and leave after no one came to take their orders and the restaurant wasn’t even really that busy at that point.